Although Vicky was extremely personable I feel she over promised and under delivered. The 3 hours turned into 5. Having said that I am very pleased with the way the truck looked.
3/6/2020
Craig W. VERIFIED CUSTOMER
Scott does an excellent job
3/6/2020
DAVID P. VERIFIED CUSTOMER
A++ job . Thanks George
3/6/2020
ROBERT A. VERIFIED CUSTOMER
Brakes were done for less money than quoted and they took car of my broken windshield! Great experience!
3/6/2020
Michael M. VERIFIED CUSTOMER
Josh did great. My only comment/complaint would be concerning scheduling. I had an appointment for a Friday morning at 7am, made a few weeks in advance, because I have every other Friday off of work and would not require a rental car if my car was serviced over the weekend. I arrived and was told my car couldn’t be seen until Monday. I do appreciate the honesty, which saved me from needing alternative transportation for a longer period, but what’s the point of appointments if you can’t honor them?
3/6/2020
Richard C. VERIFIED CUSTOMER
I haven't been to a car dealership since I purchased my vehicle my experience was very enlightening very professional everybody was very polite in the work was done well thank you so much
3/6/2020
David B. VERIFIED CUSTOMER
She was very helpful
3/6/2020
STEVE U. VERIFIED CUSTOMER
They were very helpfull
3/6/2020
Elizabeth L. VERIFIED CUSTOMER
I am so glad that you really take making sure that you do a really good job. I will away feel very satisfied. I will
Come to Cerritos dealership because you do a great job.
3/6/2020
Denee D. VERIFIED CUSTOMER
I love the service at south county Lexus although I feel that $500 for my service today is a bit absurd. Especially since this is a lease.
3/6/2020
Barry B. VERIFIED CUSTOMER
Mike has maintained my Jeep for several years now. I can always trust him to make the correct diagnosis and suggestions. Trust goes a long way in my book.
3/6/2020
Jerry H. VERIFIED CUSTOMER
Felicia Abbott was very much on the ball she kept me informed about everything that was done to my vehicle
3/6/2020
ALDO B. VERIFIED CUSTOMER
Gracias por el buen trabajo que hacen.
3/6/2020
Matt M. VERIFIED CUSTOMER
Andrew did a great job keeping me informed throughout the service cycle.
3/6/2020
Monique Latrice. VERIFIED CUSTOMER
I am extremely excited about the customer service experience I had at Cerritos Nissan. Kenneth has been my service advisor for years and this recent experience was phenomenal. Kenneth was able to meet the needs I was concerned about and consistently followed up with me regarding the service and repairs of my vehicle. I highly recommend Cerritos Nissan service to others in need of assistance.
3/6/2020
Rich S. VERIFIED CUSTOMER
Hassan Sarim is fantastic! Always takes the best care us and of our vehicles
3/6/2020
Lilly F. VERIFIED CUSTOMER
Great service but after paying to have my hatch fixed it still doesn’t work.
3/6/2020
Britny W. VERIFIED CUSTOMER
Jose was very nice and helpful! Enjoyed our service with him at reliable! We will be back!