Bob did a great job. You are lucky to have him there.
4/25/2020
Randy K. VERIFIED CUSTOMER
Tyler did a fantastic job with his customer service!
4/25/2020
DANIELLE H. VERIFIED CUSTOMER
He was calm, helpful, and ready to serve!
4/25/2020
Tim W. VERIFIED CUSTOMER
I know I can trust Chandler to take care of my truck
4/25/2020
Ana T. VERIFIED CUSTOMER
I am so pleased with the service at Grapevine Ford, job was performed very well, but I especially have to thank Robert Leininger for all his help. I highly recommend Grapevine Ford Service
4/25/2020
Larry R. VERIFIED CUSTOMER
He kept me informed of what was happening and when we could pick it up. Very impressed with service.
Thank you very much,
Sandra Reames
4/25/2020
Daniel W. VERIFIED CUSTOMER
Terry & dixie make sure u leave happy, they are willing to go up and beyond to make things right
4/25/2020
Joshua H. VERIFIED CUSTOMER
Multiple phone calls from Chandler to make sure I understood where we were at. When I asked about another body shop PDR that wasn’t on the list of items to repair, he immediately got my truck into the body shop and got a quote and also set up to be fixed, thereby minimizing the time I was without my vehicle.
4/25/2020
Zack D. VERIFIED CUSTOMER
Bob did great!
4/25/2020
Richard M. VERIFIED CUSTOMER
Very good service from Tyler, I will be coming back.
4/25/2020
Mike J. VERIFIED CUSTOMER
Yes
4/25/2020
Eric D. VERIFIED CUSTOMER
Robert is an honest man. He goes above and beyond the call of service. He is rhe reason I come back to Grapevine Ford
4/25/2020
DOUGLAS S. VERIFIED CUSTOMER
We are always satisfied with our service at your dealership. That is why we keep coming back!
4/25/2020
Margrett G. VERIFIED CUSTOMER
Always joyful and ready to help
4/25/2020
Angelica B. VERIFIED CUSTOMER
Great service! Bob made it easy, from start to finish...
4/25/2020
Monty E. VERIFIED CUSTOMER
I was disappointed by the obvious lack of care related to the ongoing pandemic as it relates to your employees and customers. No one was wearing a mask, social distancing was not being enforced and I saw no indication that Airpark Dodge even acknowledged the current situation. (no signage, hand sanitizer, Lysol wipes, etc) Please show respect for your employees and customers. Masks are not to protect you, but the people around you. Over communicate the steps you are taking to protect yourselves and the public.
4/24/2020
Paula V. VERIFIED CUSTOMER
Service advisor Sheila K. was excellent and efficient.
4/24/2020
Monica M. VERIFIED CUSTOMER
My car was taken in for a oil change, a replacement oil plug, zap tech treatment & to investigate the strange clicking sound coming form the center console. Other than that the console and all controls were working perfectly.
As soon as I picked up my Nissan i could tell the toggle on the steering wheel that changes the radio station did not work. And the dashboard screen no longer shows the radio station or my mileage. It’s like someone disconnected them both. I called Jorge’s number and left a voicemail to have this fixed. I haven’t heard from him or Nissan. This and the past experiences I’ve had with the service department have been disappointing and frustrating. I just want them to fix it and I don’t plan on coming back
4/24/2020
Uriel P. VERIFIED CUSTOMER
Laura was great!
4/24/2020
Karin P. VERIFIED CUSTOMER
Jon Kenney has consistently provided exceptional care when bringing in our car for service. This was the main factor in purchasing our second vehicle from this dealership.