Andrew made this easy and convenient. He went above and beyond to make sure to keep me informed every step of the way. He did a great job and I'd happily take my vehicles back to Grapevine Ford because of him.
4/24/2020
Charlie A. VERIFIED CUSTOMER
Excellent customer service. Very helpful and knew exactly how to fix my truck’s problem.
4/24/2020
Tom G. VERIFIED CUSTOMER
He honored a coupon for me. I didn't realize until I got to Reliable that I didn't qualify for it. Thanks, Sean
4/24/2020
Robert W. VERIFIED CUSTOMER
Very quick quality service. Was in for a recall issue. Fixed it quick and no peroblems
4/24/2020
Dustin D. VERIFIED CUSTOMER
Great service!
Thanks
4/24/2020
Adrian M. VERIFIED CUSTOMER
It was an easy process and the loaner was very nice
4/24/2020
Richard K. VERIFIED CUSTOMER
Kept me up-to-date on what they were doing and we're very curtious at all times. Safe and clean environment
4/24/2020
Ed W. VERIFIED CUSTOMER
Oil change was finished before the time promised!!
4/24/2020
Blake W. VERIFIED CUSTOMER
Thanks so much for helping us with the condenser and water pump!!
4/24/2020
James C. VERIFIED CUSTOMER
Promote Laura to the head of the service department now!
4/24/2020
DAVENA L. VERIFIED CUSTOMER
My mom wanted me specifically tell somebody that Austin went above and beyond to help her. She was upset over not having the correct parts to fix her roof racks and he made sure to get her set up with someone who could put it on for her anyway. Upstanding guy who did an upstanding job!!!
4/24/2020
Wayne W. VERIFIED CUSTOMER
He did a great job!
4/24/2020
Benito Donato. VERIFIED CUSTOMER
Completely satisfied !
4/23/2020
Aleta J. VERIFIED CUSTOMER
All good.
4/23/2020
GUY M. VERIFIED CUSTOMER
Great service, had regular maintenance on my Jeep Grand Cherokee, quick and efficient service. Even was able last minute to bring in my Jeep Renegade for regular maintenance as well, no waiting time. Marvin Bolanos was great, explaining everything that was done on our cars and as well what my mopar plan included. I’m very happy about your quality service, I’ll be back.
Only little issue is we weren’t informed if the cars had been cleaned/disinfected after maintenance due to the Covid-19, it would be good to inform your customers about it.
4/23/2020
DONNA B. VERIFIED CUSTOMER
Hugh always treats me well and does his best to ensure quality service. Plus I know I can trust him, which means a great deal to me.
4/23/2020
MIKE W. VERIFIED CUSTOMER
Jason is excellent to work with, he has the customers best interests when dealing with him.
He is both courteous and friendly