I thing was done to fix the problem. My truck was there all day. I was told they couldn’t find the problem and when I picked up the truck, I pointed out the problem as it was fairly clear on the noise it was making.
Still have not heard back from service advisor as to when they will fix
5/1/2020
Mary F. VERIFIED CUSTOMER
Appreciate your services. Thank you
5/1/2020
Jesus F. VERIFIED CUSTOMER
Yes I was. She was professional, and explain to me very well about the service I was paying for. I would recomend my family to deal with her directly. She deserves Kudos.
5/1/2020
Al V. VERIFIED CUSTOMER
Jaime was able to inform me of all the items required for repair to get the car back in good shape. He kept me up to date with the status and approximate completion date. It was a pleasure and will always ask for him every time I need my car repaired or serviced.
5/1/2020
Marla R. VERIFIED CUSTOMER
Jaime is the best ever! He has shown me time and time and again why I made the right choice in choosing Nissan Cerritos as my dealer and service provider!
5/1/2020
Ariana M. VERIFIED CUSTOMER
Jonathan was awesome, he has great customer service. He was able to respond to my inquiry with out hesitation. He did and amazing job. Thank you for all your hard work aND dedication.
5/1/2020
KRISTIN C. VERIFIED CUSTOMER
Excellent customer service
5/1/2020
Michael W. VERIFIED CUSTOMER
Jason is the best service manager I have ever worked with. I’m 55, so that is saying volumes!!!
5/1/2020
Mark W. VERIFIED CUSTOMER
As I wrote in the previous survey I did today Victor was EXCELLENT along with Mr Bill West’s assistance. Both are great representatives for your business!!!!
5/1/2020
David M. VERIFIED CUSTOMER
B did a good job, but when I got the vehicle back the driver's seat power adjustment did not work.Now my wife can not drive the vehicle. Clever way to up a a shop ticket.
5/1/2020
Lee S. VERIFIED CUSTOMER
Thank you for a fantastic job on my dodge Sheila is fantastic her communication is great she makes spending money easy ????
5/1/2020
Jerome S. VERIFIED CUSTOMER
Jonathan was very respectful and he always had the correct answers above and beyond his duties to make sure that I’m happy before I leave Nissan call Rose to him this is my sixth time at Nissan and that’s my guy I go to he takes good care of me as a customer
5/1/2020
LUPITA G. VERIFIED CUSTOMER
I loved the team who helped me. It was my first time purchasing a car and I couldn’t be any happier with my choice!
5/1/2020
Larry M. VERIFIED CUSTOMER
Very nice guy.
5/1/2020
Pam C. VERIFIED CUSTOMER
Thank you for the curbside Service! It really made a difference
5/1/2020
LARRY S. VERIFIED CUSTOMER
AARON provided great customer service. Prompt reply to questions & very responsive! Great guy
5/1/2020
Dorainey B. VERIFIED CUSTOMER
I dropped my car off to get it detailed, and when I went to pick it up it was a not cleaned correctly. I had to send it back 3 times & when I picked it up it still wasn’t clean correctly. The mirrors on the sun visors was not cleaned. I’m very disappointed. Paying $124 to get my car detailed I expect it to be done right the first time.
5/1/2020
Jason D. VERIFIED CUSTOMER
Thank you
5/1/2020
Jerry S. VERIFIED CUSTOMER
Daren was very professional and helpful in my service experience
5/1/2020
Doris G. VERIFIED CUSTOMER
Bob took great care of me.Didnt wait ar all he was right there when I arrived. My husband is in the hospital and he was really concerned.
Thank you so much Bob you are the greatest.