Great job John. Knowledgeable, efficient and excellent follow up. 10 out of 10 rating.
9/24/2023
Paula S. VERIFIED CUSTOMER
Jan was very helpful. He did a good job.
9/24/2023
Russell P. VERIFIED CUSTOMER
Kyle is great. Conscientious and knowledgeable, could not ask for a better service tech. Highly recommend
9/24/2023
Jillian H. VERIFIED CUSTOMER
They have my car for going on 6 weeks just for 2 parts. It's insane how long this is taking
9/24/2023
Kevin K. VERIFIED CUSTOMER
Great service
9/24/2023
Rittner H. VERIFIED CUSTOMER
Joe was a great connection. Really appreciated his communication and explanation.
9/24/2023
Todd D. VERIFIED CUSTOMER
Richard was great
Kept me informed, responsive, great service
9/24/2023
Joshua M. VERIFIED CUSTOMER
Excellent service and communication! Kyle and the team were excellent.
9/24/2023
Kathleen M. VERIFIED CUSTOMER
The service department has my grand Cherokee for 2 days and did not fix the issue. I came in with the Service 4WD and Service electronic stability system lights on. My service advisor saw the lights on. They had been in for 4 days. They cleared the codes and said they could not replicate and there were no codes for at least 100 miles. Off since they were on when I arrived. They completed an oil change and tire rotation only. Within a half hour of having my vehicle back, both lights came back on and stayed on. Now I will have to figure out alternative transportation again. Very frustrating and disappointing
9/24/2023
Aubrey G. VERIFIED CUSTOMER
Great job. Thank you Joseph for everything.
9/24/2023
Phil G. VERIFIED CUSTOMER
John has always been honest, friendly, and reliable.
9/24/2023
John B. VERIFIED CUSTOMER
John Otero has always been a complete professional and extremely thorough. He is always very helpful and patient and does whatever it is. He’s able to do to make our experience great! John always goes above and beyond, and always keeps us posted on the status of our vehicle when it’s in for service.
9/24/2023
Earl F. VERIFIED CUSTOMER
Kyle is the best at what he does. He is the reason I return.
9/24/2023
Ross M. VERIFIED CUSTOMER
None
9/23/2023
Christina P. VERIFIED CUSTOMER
He was wonderful
9/23/2023
Peter F. VERIFIED CUSTOMER
Kyle spoke in terms I could understand, kept me up to date on progression of service being done, responded promptly and made my experience one of the best with this service department. Ive been a customer of Airpark service dept for about 10’years and this has been my best experience to date.
9/23/2023
Autumn R. VERIFIED CUSTOMER
He was polite, communicated great, and helped me get my car fixed.
9/23/2023
Matthew B. VERIFIED CUSTOMER
Richard is a rock star and is the reason I continue to bring my Ram back.
9/22/2023
Daniel N. VERIFIED CUSTOMER
The service team changed the wrong tires and put the new tires in the back instead of the front, regardless of Gary’s notes.
I’ve also brought this specific car in for service ~3 times and not ONCE was I told about a big 30,000 mile service that is recommended. Completely sprung that on me too.
I absolutely love my car, but based on service alone, I would never buy a Jeep again.