Delay after delay. Was i kept informed, No. I literally had to chase the guy for updates. Stood outside the pick up while several workers felt that their personal conversation was more important then attending customers. What I hated the most was this guy from the sales department harassing customers into buying a new car. I understand his in sales but when a customer tell you, I am not interested, the guy should move on. If I am going to encounter this guy every time my car needs service then I rather take my business elsewhere. All of this occurred while in the customer lounge.
5/11/2020
Mark S. VERIFIED CUSTOMER
You provide great customer service.
5/11/2020
Johnny M. VERIFIED CUSTOMER
Andrew was awesome as always. Because of him, I keep coming to y’all.
5/11/2020
Bo R. VERIFIED CUSTOMER
Always good service, thank you
5/11/2020
Ross S. VERIFIED CUSTOMER
We are loving our new blazer . People notice it every where we go and we couldn’t be happier!
5/11/2020
EMMANUEL D. VERIFIED CUSTOMER
Love the prompt and professional service
5/10/2020
Nelson H. VERIFIED CUSTOMER
Thank you very much
5/10/2020
Augustine W. VERIFIED CUSTOMER
Daniel Castillo is a great great example of what customer service is and should be , I've been a regular customer since 1996 and don't care to even look for another place, keep up the great work!
5/10/2020
Richard K. VERIFIED CUSTOMER
Andrew provides great customer service. 5 ?? ????????
5/10/2020
THOMAS S. VERIFIED CUSTOMER
Exceptional customer experience! Thank you Jody and the entire Grapevine Ford team!
5/10/2020
Michael R. VERIFIED CUSTOMER
I'll look for the email
5/10/2020
Kurtis B. VERIFIED CUSTOMER
Austin was very professional and courteous as always
5/10/2020
VALERIE T. VERIFIED CUSTOMER
kudos to rdg! keeps me updated on the status on my car and can be reached easily through text! service in south county lexus is truly hassle free.
5/10/2020
Sandra T. VERIFIED CUSTOMER
My service advisor Jorge is excellent.
5/10/2020
Monica J. VERIFIED CUSTOMER
We absolutely love Hugh Abbott. Thank You Hugh!!
5/10/2020
Iris F. VERIFIED CUSTOMER
The service was very good
5/10/2020
Clayton M. VERIFIED CUSTOMER
Thank you for your professionalism.
5/10/2020
Mohammed N. VERIFIED CUSTOMER
They didn't shut my car hood or not completly shut if I was going to fast would course major damage to my car hood and windshield and more I shut it and drove out of your dealer. Hazan was good but shop wasn't wiw
5/10/2020
Mark B. VERIFIED CUSTOMER
He did a great job. Very accommodating, professional and friendly. Followed through with what he said he'd do. That does not always happen in customer service .
5/10/2020
Addy O. VERIFIED CUSTOMER
Thank you very much for doing the oil change on my vehicle in a timely manner. I will continue to bring my car to midway Chevrolet for service.