Jodie was vwry helpful during this stressful situation, she do all she could under the circumstances.
10/22/2020
Dwayne W. VERIFIED CUSTOMER
Aaron has always been very responsive and professional - great asset to Grapevine Ford..
10/22/2020
MICHAEL N. VERIFIED CUSTOMER
Aaron did a super job my first time at the dealership and it was a overall great and painless experience. Thanks for the quick turn around on my safety recalls
10/22/2020
DAYNA D. VERIFIED CUSTOMER
Aaron always makes sure that my vehicle is serviced correctly.
10/22/2020
ZAC M. VERIFIED CUSTOMER
Pete was top notch
10/22/2020
Barry B. VERIFIED CUSTOMER
Andrew Shannon was at the to of his game. He kept me in the loop and address any issues.
10/21/2020
Ellen K. VERIFIED CUSTOMER
I wanted to check maybe on recommend to friend question. My experience in service was very frustrating and downright bazaar.
10/21/2020
Gregory G. VERIFIED CUSTOMER
Victor did an awesome job with customer service!!
10/21/2020
Michael S. VERIFIED CUSTOMER
I dropped my truck off on 10/19/2020 for the recall that caused me to have the "death wobble". The wobble caused tire damage, your dealership declined to replace the damaged tires caused by the factory defect. This upset me. I did buy the 2019 F250 from Grapevine Ford New and really figured that some sort of an agreement could've been reached.
10/21/2020
CRUZ S. VERIFIED CUSTOMER
He did a good job answering questions i had for my SUV very helpful
10/21/2020
DANIEL Y. VERIFIED CUSTOMER
Great Responsive Service
10/21/2020
JEFF A. VERIFIED CUSTOMER
Robert was VERY helpful and kept me informed throughout the service visit. I had a flight to catch and your service department got me on my way in a timely manner. Thank you.
10/21/2020
Kaila S. VERIFIED CUSTOMER
It took 3 hours for my oil change.
10/21/2020
Ronnie D. VERIFIED CUSTOMER
Great service
10/21/2020
Scott C. VERIFIED CUSTOMER
Always treated very nice at Grape Vine Lincoln. Robert was very helpful and courteous.
10/21/2020
DEREK P. VERIFIED CUSTOMER
Jody McPhail did a great job. I will be scheduling my next appointment with her for our Ford Explorer.
10/21/2020
Peter P. VERIFIED CUSTOMER
Pete is awesome and has taken good care of me for many years.
10/21/2020
Chris M. VERIFIED CUSTOMER
Miguel was great! He took care of us, was knowledgeable, and was super friendly.
10/21/2020
Jerold P. VERIFIED CUSTOMER
Service was great. Took a little time to get a loner.
10/21/2020
Gloria M. VERIFIED CUSTOMER
He was great he went over and beyond our expectations...great MAN!!!