Hassan, went above and beyond for me. Very friendly and personable, in addition was able to solve a huge issue regarding my vehicle. Hassan was an 11/10.
10/28/2020
John Q. VERIFIED CUSTOMER
Isaac is outstanding. I'm always taken care of at South Coast Lexus.
10/28/2020
Joel L. VERIFIED CUSTOMER
I was great attention whit Eric is really good person and he did his job really serious thank you a lot
10/28/2020
Mary H. VERIFIED CUSTOMER
Just a heads up that my loaner car must have missed the prep stage. It was really dirty inside and out, and only had a 24 mile range on the gas- the gauge was on E. But this isn’t a complaint; I’m extremely grateful that Lexus provides a free loaner! It’s one of the reasons I keep buying a Lexus every few years.
10/28/2020
LESLIE L. VERIFIED CUSTOMER
Thanks to Ronnie for outstanding service.
10/28/2020
GLORIA Z. VERIFIED CUSTOMER
First we took the car and they said it was going to take 3 days but it took 10 days. When they called to tell us that the car was ready the worker Paloma had very bad additude. They told us 15 minutes but it took 1 hour and it was dirty in the inside and outside when they gave it back to us. If we have bad service 1 more time we will move to another worker.
10/28/2020
Thomas M. VERIFIED CUSTOMER
My car did the same thing as I drove it home. I don't believe my car was actually taken on a test drive
10/28/2020
David A. VERIFIED CUSTOMER
Great service
10/28/2020
William O. VERIFIED CUSTOMER
Scott was outstanding in every way possible!
10/28/2020
Stephen C. VERIFIED CUSTOMER
Scott always makes a visit to the dealership a pleasure. He has a great rapport and handles changes efficiently.
10/28/2020
Margaret I. VERIFIED CUSTOMER
I asked to have tires checked and rotated but when I left the tire pressures were still low and sensors had not been corrected so it cost me a trip back and more time. Moreover, when I first saw my car there was new damage to the hood and grill molding and license plate was bent out. I’m certain it wasn’t there before I brought it in. I pointed it out to Jacob. He said he didn’t notice it when I dropped it off but was certain it couldn’t have happened in the shop. I’m equally certain I didn’t hit anything to cause the damage. I’m very disappointed. I don’t know if I’ll be back.
10/28/2020
AUDREY R. VERIFIED CUSTOMER
Kind and responsible Rep. as always.
10/28/2020
Lauren W. VERIFIED CUSTOMER
Everything was great but I need a price quote for upcoming repairs. Otherwise 10/10
Thank you
10/28/2020
Raymond M. VERIFIED CUSTOMER
GREAT SERVICE!!
10/28/2020
Steven B. VERIFIED CUSTOMER
Car wash less than impressive
10/28/2020
Jay M. VERIFIED CUSTOMER
Great service visit.
10/28/2020
David K. VERIFIED CUSTOMER
Caesar Venzuala was great
10/28/2020
Susan H. VERIFIED CUSTOMER
The timeliness and communication levels were poor.