Jacob provided me with prompt and courteous service. Thank you!
11/14/2020
Celeste R. VERIFIED CUSTOMER
Ivan and Tony assisted me. We professional I was very pleased,
11/14/2020
Danny T. VERIFIED CUSTOMER
Eric is the best very professional always keeps me informed of my car progress
11/14/2020
Andre J. VERIFIED CUSTOMER
Keep up the good customer Satisfaction
11/14/2020
MANISH M. VERIFIED CUSTOMER
I am pleased with the service and advise offered by the device dept
11/14/2020
Bernabe C. VERIFIED CUSTOMER
The service guy, is very helpful he explains everything too us what they gonna do on the car.I give him excellent job to his effort thank you,
11/14/2020
Naomi P. VERIFIED CUSTOMER
Isaac Lam has always been professional, friendly and honest. One of the best!
11/14/2020
Duane O. VERIFIED CUSTOMER
Ronnie always keeps me updated on status of the repairs. He also explains in detail what needs to be repaired. He is one of the best service advisors I have ever had through my 42 years of driving.
11/14/2020
Lisa G. VERIFIED CUSTOMER
Issac was excellent and professional and all around great guy!
11/14/2020
Maria L. VERIFIED CUSTOMER
Ivan made sure that my service on my vehicle was completed. Very polite, well manner. Concern if I have any questions about my vehicle. Excellent person. Very satisfied.
11/14/2020
John F. VERIFIED CUSTOMER
I received the expected level of professional service i have always encountered at Grapevine Ford and I highly recommend them to anyone looking for their next new or used vehicle.
11/14/2020
Wanda S. VERIFIED CUSTOMER
However on the way home I noticed my outside mirrors weren't in their usual positions. Once I got home I tried to put them back but neither side will adjust to the left. So noe from me playing with them the left mirror is too far in and the right side is too far out and I can't get them moved back?????? It will be at least Tuesday before i can get back over there.
11/14/2020
David S. VERIFIED CUSTOMER
Outstanding
11/14/2020
Gwen J. VERIFIED CUSTOMER
Great service
11/14/2020
Tyler B. VERIFIED CUSTOMER
Austin failed to return multiple phone calls regarding my replacement for a new touch screen. I’ve dealt with your service department in the past and it seems nothing has changed. I was going to pay to have you fix the issue but the lack of response is ridiculous. By far the worst service department of any Chevy dealership I’ve ever used
11/14/2020
Rodolfo R. VERIFIED CUSTOMER
Jorge was wonderful from the moment i arrived till days later that i picked up my truck. Communication was exroardinary and he made sure i received a rental immediately. He is the perfect example of great, geniune customer service.
Thank you Jorge Lopez!