All our issues were addressed and taken care of in a professional and timely manner nner
11/13/2020
Hope B. VERIFIED CUSTOMER
Davin is outstanding support. He is thorough and a joy to work with.
11/13/2020
Janet J. VERIFIED CUSTOMER
Hassan was excellent in explaining everything, very knowledgeable and kind.
11/13/2020
CHARLIE G. VERIFIED CUSTOMER
Robert made every effort to take care of my needs
11/13/2020
Debora M. VERIFIED CUSTOMER
Great service advisor Evan does beyond his job!
11/13/2020
Richard H. VERIFIED CUSTOMER
Very satisfied! Marcos in Service, did a very professional job!!
11/13/2020
Alesia W. VERIFIED CUSTOMER
Cerritos service was very well
11/13/2020
Mike G. VERIFIED CUSTOMER
Once again all was excellent with Alfredo and the Grapevine Ford service. We miss and look forward to the Mustang Cafe’ reopening.
11/13/2020
Cassandra J. VERIFIED CUSTOMER
My Idle is still high.......
MY ENGIN LIGHT CAME ON DRIVING 29 MILES
I AM NOT PLEASED.
11/13/2020
Kim Hue. VERIFIED CUSTOMER
Excellent service.
Would be nice that you can provide a SUV loaner versus sedan for the next service.
Thanks again and have a great Holidays!
11/13/2020
Carolina R. VERIFIED CUSTOMER
Brian introduced himself, was very polite. He included a service my vehicle needed, before I asked for it. Work was quickly done and car washed!
11/13/2020
Paul G. VERIFIED CUSTOMER
I have been a customer of sc Lexus for many, many years.
Recently, my wife and I met Hassan Sarim. I can only say that dealing with Hassan has been amazing!
What a glorious experience working with him!
Even on his vacation, he returned our calls!
You have got yourself a 5-Star man!
Please take care of him. We want to continue our
Lexus Service with him indefinitely!
Respectfully,
Paul & Tina Giordano
11/13/2020
Roger T. VERIFIED CUSTOMER
Carlos was great.
11/13/2020
Lloyd S. VERIFIED CUSTOMER
This was my first service on the new Lexus. Tim explained well what to expect. Look forward to servicing my car through him in the future.
11/13/2020
Lila S. VERIFIED CUSTOMER
Daven is exceptional
11/13/2020
Miguel G. VERIFIED CUSTOMER
Carlos Fuentes was awesome very good guy the best of the best
11/13/2020
John K. VERIFIED CUSTOMER
Really great service!!
11/13/2020
Billy W. VERIFIED CUSTOMER
Debbie was very friendly, professional and helpful. I’m not even from that area but just in town for work and I felt like family. The dealerships that I normally deal with needs to come up to Springfield and take lessons.
11/13/2020
Lacy W. VERIFIED CUSTOMER
Everyone was super friendly and helpful. They made it easy to get the recall done on my timeline.
11/13/2020
Alex B. VERIFIED CUSTOMER
Mark was extremely helpful and kept me updated on the progress my truck made until repairs were complete.
Thank you!