Eric is the best service technician there is. He was thorough and truthful. He covered all the details. Very much appreciated.
12/31/2020
Mary H. VERIFIED CUSTOMER
Jaime is a great rep for you.
12/31/2020
Ashley R. VERIFIED CUSTOMER
JORGE IS THE BEST
12/31/2020
JOHN W. VERIFIED CUSTOMER
Darrick was very professional and a joy to deal with!
12/31/2020
Ron S. VERIFIED CUSTOMER
Derrick is a great asset to Airpark.
12/31/2020
Vincent O. VERIFIED CUSTOMER
Ok
12/31/2020
LAUREN G. VERIFIED CUSTOMER
My appt for a simple oil change was at 1130am, I arrived at 1115. John told me it was 1.5 hrs wait. At 1:15, I asked the status. John said my car hadn’t been worked on yet, and it would be ready at 2:30. I said no and asked him to bring me my car. He brought the wrong vehicle to me, and was going to let me drive off with someone else’s car. He then looked on the computer and said they were working on my car, and he would go back and check the progress. He came back and said it hadn’t been worked on yet. This was 2.25 hrs after I brought the car in, so I left without having an oil change. Worst experience EVER and unacceptable. I told John I would have appreciated an update that it was going to taken 3 hrs for my simple oil change because then I would have left at that point and not wasted over two hours sitting in the dealership. I would like to get my oil changed near my home in Fountain Hills and would appreciate getting reimbursed for the bill. I don’t have time to come again to Airpark and wait for another few hours for a simple 30 minute oil change. What’s the point of making an appointment if you don’t honor them? I will not buy my next Jeep from Airpark
12/31/2020
Daryl M. VERIFIED CUSTOMER
No
12/31/2020
Michael E. VERIFIED CUSTOMER
My point of contact was great.
12/31/2020
Brad T. VERIFIED CUSTOMER
B is very helpful and nice to work with
12/31/2020
KURTIS B. VERIFIED CUSTOMER
Thx
12/31/2020
Christus M. VERIFIED CUSTOMER
Thanks b for being so courteous and helpful with my needs and the updates with my vehicle definitely the best service advisor ive had with midway
12/31/2020
JESSICA F. VERIFIED CUSTOMER
The tire that I received has a leak worse than the one replaced. I’ve already filled it up twice.