Jaime was terrific, honest and up front about everything I would be experiencing. He was courteous, friendly and informative... he’s a great asset to your organization!!!
3/12/2021
Victoria H. VERIFIED CUSTOMER
Was not under Warranty - seems like this always happens to me
3/12/2021
Luisa O. VERIFIED CUSTOMER
Jaime Nava always helps me and takes care of whatever issues I have with my vehicle I also love the fact that he also tells me that there is other options of financing the repairs if I don’t have it now. I always come to him because no one else have treated me and value me as a person. Great counting with someone that can really help you..Thanks again..
3/12/2021
JOHN M. VERIFIED CUSTOMER
RGD is the best
3/12/2021
Andrea J. VERIFIED CUSTOMER
Tony had a great attitude and was very helpful.
3/12/2021
JASON AND. VERIFIED CUSTOMER
Great service from Service, Technician and Service Advisor!!
3/12/2021
John M. VERIFIED CUSTOMER
Davon is the best!
3/12/2021
Felicia O. VERIFIED CUSTOMER
Always quick and great service from the whole team!
3/12/2021
Juan M. VERIFIED CUSTOMER
Daven has build a total confidence and we believe he tried to do the best for our benefit that our 27 year old Lexus IS in the best condition for our safety.
3/12/2021
Rodney M. VERIFIED CUSTOMER
All of my concerns were not address. I pointed out to Jacob over the phone that I wanted him to make sure that The rug in my car does not move because it is always moving. It’s been doing that since I bought the car. He told me no problem. When it was time for me to pick up my car , he explained to me everything that they did to the car and then he said do you have any questions for me? And I asked him did they fix the rug? He said I’m going to show you right now how to fix it. he did not address that before I got there. And then once we got to the car he tried to snap the rug back in place and I said to him I didn’t even know it could do that, and then he said for some strange reason it’s not connecting. And then he said do you remember who you bought the car from I said his name was Malik why? he said you need to contact him and ask him about getting you another rug. I left there very disappointed with your company! I would have gladly paid for it. I just wanted it to be fix! Someone needs to tell Jacob that he need to be just a service man and not a technician. Just my two cents.
3/12/2021
Graham D. VERIFIED CUSTOMER
Amazing service from Ronnie and Lexus team
3/12/2021
Karen G. VERIFIED CUSTOMER
Great service and communication. And clarity. And shuttle was so helpful.
3/12/2021
KATHLEEN B. VERIFIED CUSTOMER
Your service department has always been great and today was no exception. Thank you.
3/12/2021
Tamana S. VERIFIED CUSTOMER
Always an awesome experience. Professional and satisfactory guaranteed. Thank You
3/12/2021
Oliver F. VERIFIED CUSTOMER
Hugh is my absolute fav!! He always takes great care of my car and I always trust him to make sure my vehicle is safe for my family. He’s the best!!!
3/12/2021
Taylor R. VERIFIED CUSTOMER
John Otero is awesome!
3/12/2021
Amy Y. VERIFIED CUSTOMER
Hugh is absolutely the best! He is the reason we keep coming back!
3/12/2021
TRACY W. VERIFIED CUSTOMER
Great customer service and it didn’t take long to get my vehicle back.