All the staff did a great job! Helped with the removal of the car seat and putting it back. Answering of phones and explaining of issues and services given. Everyone treated me and my grandson with kindness and respect. Thank you
3/25/2021
Donna W. VERIFIED CUSTOMER
I was completely satisfied with the service. I worked closely with George Beesley and Zack Galbraith. They are an asset to your dealership.
3/25/2021
Pamela M. VERIFIED CUSTOMER
Very friendly and help me get what I needed to fix my car.
3/25/2021
KELLY T. VERIFIED CUSTOMER
Even though I scheduled my service through the app....had confirmation texts....the person who checked me in said there was no record of me scheduling an appointment.
3/25/2021
JOHN A. VERIFIED CUSTOMER
Aaron was outstanding, beginning with my call last week to schedule an appointment. He was friendly, upfront and honest about how long my service might take, then your team completed my truck in 2 hours, much sooner than I expected. I got just the opposite from AutoNation Ford last week. Even though I live in Arlington I will come back to Grapevine Ford for any additional service I may need and will shop with you again when I’m ready to purchase another vehicle. Thanks
3/25/2021
Greg S. VERIFIED CUSTOMER
Bob was awesome!
3/25/2021
Becky B. VERIFIED CUSTOMER
I had a couple of bad experiences with Grapevine but ever since Robert has been involved he has been very professional and he has delivered everything he promised
3/25/2021
Travis S. VERIFIED CUSTOMER
Great communication and service
3/25/2021
DON H. VERIFIED CUSTOMER
Chance is the best.
Always is interested in my best in my
interest
Will ALWAYS seek him for my GMC
3/25/2021
MACCO INVESTMENTS. VERIFIED CUSTOMER
Debbie was outstanding.
3/25/2021
MARC A. VERIFIED CUSTOMER
RGD was professional and very knowledgeable
3/24/2021
Jeffery . VERIFIED CUSTOMER
No not interested in trading or selling vehicle sorry pressed wrong selection
3/24/2021
Christopher W. VERIFIED CUSTOMER
Aaron McBride and the tech teams at Ford always impress me when I need any real service done! Great to work with!!
3/24/2021
BRENNEN A. VERIFIED CUSTOMER
Adrian did a awesome job great customer service
3/24/2021
Allen B. VERIFIED CUSTOMER
Very professional kept me informed of what was happening an didnt keep me waiting an got me on my way
3/24/2021
DIOR M. VERIFIED CUSTOMER
I had a scheduled appointment at 9:30 am and got a call that my car wasn’t going to be looked at the same day around 3-4 pm. How does that happen?
3/24/2021
Darrel C. VERIFIED CUSTOMER
Christopher was vary Professional and Eager to help! He did an excellent job with answering my questions and getting my truck in and out. Very polite and helpful! He needs a raise! He is a very important asset to Grapevine Ford!
3/24/2021
Andrew T. VERIFIED CUSTOMER
Excellent service, thoughtful advice on ways to spend time while my car was serviced