Eric is a great service person. Every time I any of cars to be serviced everything goes very smooth. I just hope the Nissan warranty adviser is able to help me resolve the issue I have been having with the left window weather strip on my 2018 Nissan Titan midnight edition. Been having this issue since I bought it in 2018.
6/12/2021
Monica R. VERIFIED CUSTOMER
Great service as always from the service department.
6/12/2021
Ramiro S. VERIFIED CUSTOMER
I'm just really satisfied with the services that Grapevine Ford provided for me overall.
6/12/2021
Johnette J. VERIFIED CUSTOMER
Tony introduce himself to me. answer all my questions. Excellent service.
6/12/2021
JEROME S. VERIFIED CUSTOMER
Brian helps me out all the time when I get there big kudos to him he made it happen but the rest of the team thank you Nissan
6/12/2021
JAMES W. VERIFIED CUSTOMER
Very Professional and helpful
6/12/2021
Craig G. VERIFIED CUSTOMER
Jason Scaff was great, and was on point with repair time. Knowledge of expected cost was presented at point of sale, and was on point. Final repair costs were what was expected, and slightly below, based on market value for parts, labor, based on third and 4th party quotes. Quotes were from private sector, as well as friends that are current and previous Ford technicians. Service was on time, and results exceeded expectations. Vehicle was returned detailed, repairs done to factory new status. Will request Jason when next service needs arise.
6/12/2021
LOETTA F. VERIFIED CUSTOMER
Chance and other team members were very professional.service was done in a very timely manner. I am very pleased.
6/12/2021
Amanda K. VERIFIED CUSTOMER
Daren is the best. He seriously is the main reason I continue to use Grapevine Ford for my service needs.
6/12/2021
Marianne R. VERIFIED CUSTOMER
Very satisfied with my service today.
6/12/2021
DAVID C. VERIFIED CUSTOMER
Debbie has been my service writer over a period of approximately 6 years
She has always been courtesy, accommodating and all business and it’s obvious that she really cares about Reliable Chevy customers. She goes the EXTRA mile
She contacted me on phone several times regarding my visit today on Friday June 11 June
I am sure she has been very consistent for her many years at Reliable
Bottom line :: She does her job and does it well
A very Satisfied Customer
6/12/2021
RICHARD M. VERIFIED CUSTOMER
Sean Fitzgerald is what excellent customer service should be.!
I never thought anyone would go out of there way to give as much satisfactory service as he did for someone out of town that he may never see again. Thank you !
6/12/2021
DAVID B. VERIFIED CUSTOMER
All good thus far. I will be requesting a couple more services in the next week or two. Thank you.
6/12/2021
ROBERT B. VERIFIED CUSTOMER
Daren was awesome!!! Very kind and always keeps me updated on the status of my vehicle.