Ivan was very helpful he helped me understand which concern with my car needed to be addressed first he was super knowledgeable about my car and made me feel comfortable asking him questions regarding my car.
7/16/2021
BRAD F. VERIFIED CUSTOMER
Ronnie was very nice and helpful.
Very informative and helped with making remarks on my tires for my husband.
7/16/2021
Jimmie R. VERIFIED CUSTOMER
Thanks, your representative Devon, took very good care of our needs !!!
7/16/2021
CHERYL N. VERIFIED CUSTOMER
Scott is so attentive and a pleasure to see.
He is knowledgeable and we trust him with our service.
7/16/2021
Robert L. VERIFIED CUSTOMER
Fast accurate service
7/16/2021
DIANA G. VERIFIED CUSTOMER
Tony was very professional and explained everything that was going to be done to the car.
7/16/2021
ROBERT L. VERIFIED CUSTOMER
The service writer and the Mechanic were very helpful and that was appreciated
7/16/2021
JIMMY G. VERIFIED CUSTOMER
They got me in and out very quickly
7/16/2021
Mick S. VERIFIED CUSTOMER
I will use Robert again, he was professional, friendly & reliable. I appreciate that he valued my time, was quick and easy to work with…
7/16/2021
ROBERT E. VERIFIED CUSTOMER
Austin & his team delivered superb and professional service - very happy with this experience ????
7/16/2021
Ramon M. VERIFIED CUSTOMER
I received an exceptional service, excelent customer service and professional technical advise from Mr. Pete Roshel. Two Thumbs Up!! ????????
7/16/2021
Tammy F. VERIFIED CUSTOMER
Jason is the a great advisor. Listens and provides great details about my vehicle.
7/16/2021
Robert R. VERIFIED CUSTOMER
Daren has been my service advisor for at least 15 years. Big part of why I continue to come back
7/16/2021
Scott W. VERIFIED CUSTOMER
Alfredo did a great job of handling the service and keeping me updated. I was in a bit of a hurry and he moved things along nicely for me. I really appreciate that.
7/16/2021
BETTY B. VERIFIED CUSTOMER
I really appreciate Alfredo and all the mechanics helping to hold my vehicle together. They are always helpful and honest with me. Wish I could get a new one for them to work on but COVID-19 made that not an option. Thanks for holding this one together for me.
7/16/2021
Jeffrey S. VERIFIED CUSTOMER
Even with an appointment, still had to wait over two hours for an oil change and tire rotation. Once again Grapevine Ford sets the bar low. I had $15 in coupons and you gave me $20 off instead, less than $2.50 an hour for my wait? Why bother?
7/16/2021
Taryn L. VERIFIED CUSTOMER
I had a great experience, Jason was friendly and helpful and had my car done in a timely manner!:) Thank you!!
7/16/2021
Pete C. VERIFIED CUSTOMER
Bob is the best Service Managers that had take care of my cars. He really takes a genuine interest in us and our needs. He is a pleasure to talk with. We will always request him to handle our vehicles.
7/16/2021
James E. VERIFIED CUSTOMER
Melissa Sandoval is a fantastic representative of your company. She was very professional and polite. She made the extra effort to make sure you had a battery for my vehicle in stock and set up the appointment for me at a time that was best for me. She then got me checked in and had the battery changed quickly. It was nice to not have to take too much time out of the day for this service.
7/16/2021
RICHARD A. VERIFIED CUSTOMER
Pete did an excellent job providing professional support and service. I couldn't ask for anything more