It was the worst experience I’ve had since I bought my 2023 Hyundai. I came in for a routine oil change and maintenance that was covered by Hyundai, but I was told that the dealership changed their policy and no longer providing courtesy maintenance oil changes and I have to pay , unless I come in after the car has 24,000 miles. My car had 19,000 and she tried to tell me that it will have sludge in the motor if I don’t. Really , I’ve already changed my oil twice since I bought the car and never had this experience.
4/18/2025
Joanna S. VERIFIED CUSTOMER
Adrienne is always so nice and helpful when I come in to get my car serviced. Everyone that works here is amazing. Thank you!
4/18/2025
Cassie N. VERIFIED CUSTOMER
You service team needs to learn how to communicate with people. Each time my car car has been in there (even this time) my car has been there over 7 hours with no communication. I’m the one who reaches out and it takes FOREVER for the service team to respond.
4/18/2025
Carlos L. VERIFIED CUSTOMER
Christian was outstanding he answered all my questions and concerns
4/17/2025
Azadwinderpal S. VERIFIED CUSTOMER
Thanks for helping me everyone
4/17/2025
Tammy P. VERIFIED CUSTOMER
David was very nice and made sure I knew what was wrong
4/16/2025
Lewis T. VERIFIED CUSTOMER
Awesome
4/16/2025
Lorraine H. VERIFIED CUSTOMER
Not happy at all The service is great “customer service”. They didn’t resolve my issue with the blue link app
4/16/2025
Joi B. VERIFIED CUSTOMER
Why charge 3% on credit cards.
4/16/2025
Enrique V. VERIFIED CUSTOMER
Why tell customer 2hrs. When it's actually almost 4hrs. Y'all have to be honest with customer.
4/13/2025
Esteban Q. VERIFIED CUSTOMER
Christian Olmos was great . But the the service that they supposed get done to the car, it didn’t get done like rotating the tires. The tires were not rotated in the car and they told me it got done.
4/13/2025
Connie R. VERIFIED CUSTOMER
Happy with service. Wait time is awhile, but other than that. I'm happy. My Service Rep was very nice and attentive.
4/13/2025
Stanley P. VERIFIED CUSTOMER
Thank you for the great service and for following up! Alyssa Hernandez was fantastic—professional, knowledgeable, and made the whole experience smooth and stress-free. I’ll definitely keep an eye out for the survey and will be happy to share my feedback there as well.
4/12/2025
Emilia A. VERIFIED CUSTOMER
David helped me in making the experience worth while …explained everything and answered question well.
Bill quoted was somehow big but he assisted to find a reasonable coupon that brought our payment on a reasonable price .
Thank you.
4/12/2025
Joe L. VERIFIED CUSTOMER
Very disappointed
4/11/2025
Katharine L. VERIFIED CUSTOMER
She was awesome and so helpful
4/11/2025
Vanessa A. VERIFIED CUSTOMER
Always a great customer service!
4/11/2025
Andrew M. VERIFIED CUSTOMER
Great customer service. Very happy with my Hyundai vehicle and am impressed by the top to bottom care provider to ensure customers that look after their vehicle are treated fairly by this company. I highly recommend Hyundai vehicles and look forward to driving a new one when I have to retire my beloved Santa Fe.
4/10/2025
Lynette W. VERIFIED CUSTOMER
Alyssa was very helpful and explained everything well. I felt totally taken care of. Thank you!