Christian is always polite, thorough and considerate. He’s definitely a valuable employee.
6/7/2025
Candice P. VERIFIED CUSTOMER
Christian went above and beyond to help me. I usually try to avoid taking my car to the dealership for maintenance, but after working with Christian, I will be bringing my car there regularly.
6/7/2025
Porshia P. VERIFIED CUSTOMER
Very unprofessional, she said she would update me on my vehicle and never did. I had to contact her 8 hours later for an update just for her to let me know that my car couldn’t be fixed and that there needed to be an authorization. Here it is a month or two later and I still haven’t received a call back. Terrible service.
6/1/2025
Linda S. VERIFIED CUSTOMER
Christian was professional and knowledgeable..office overbooked was an issue.
I was also disappointed that ny one goal beyond maintenance was to find a rattle & get rid of it. That did not happen.
.
6/1/2025
Sheila H. VERIFIED CUSTOMER
I will be glad to reply or send feedback to any survey I receive.Thank you for giving me the opportunity to do so.
5/31/2025
Steven G. VERIFIED CUSTOMER
Last two visits Alyssa has been very professional and has delivered outstanding customer service to me
5/31/2025
Victor C. VERIFIED CUSTOMER
Good service tanks for your help . See you next time thank you.
5/30/2025
Jessica M. VERIFIED CUSTOMER
Alyssa was kind and helpful during my entire service experience. She listened to my concerns and was able to get the problem resolved quickly and in a manner thatvwas convenient for my schedule. She represented Bakersfield Hyundai with absolute professionalism.
5/29/2025
Tajayanna D. VERIFIED CUSTOMER
Exceptional service from the team as always!
5/29/2025
Michael M. VERIFIED CUSTOMER
It starts with your staff..They are welcoming and inviting for customers ..always fantastic communication ..thank u
5/28/2025
Raymond N. VERIFIED CUSTOMER
Very happy
5/28/2025
Susan G. VERIFIED CUSTOMER
Christian was polite and communicative about timeline of service.
5/25/2025
Fernando R. VERIFIED CUSTOMER
We thank you for the excellent service you provided.
5/25/2025
Nicole S. VERIFIED CUSTOMER
Thank you Alyssa, for always making sure our cars are in tip top shape!
5/25/2025
Dominque R. VERIFIED CUSTOMER
Great customer service!
5/24/2025
Audrey B. VERIFIED CUSTOMER
No
5/22/2025
Eva M. VERIFIED CUSTOMER
I was made to wait almost 3 hrs for a simple oilchange my messages were Ignored. I made an appointment and was not taken as a priority because of it.I don't think I will be coming back to you guys for future service as your Team lacks efficiency and customer service.
5/21/2025
Yolanda O. VERIFIED CUSTOMER
Adrienne was very professional and knowledgeable
5/20/2025
Louise C. VERIFIED CUSTOMER
It's always great service and a pleasant experience at Bakersfield Hyundai.