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Real Reviews from VERIFIED CUSTOMERS
Joan G. VERIFIED CUSTOMER
Gilbert works well with people.
2/19/2020

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Joan! We appreciate your business and look forward to years of service with you.

Mary H. VERIFIED CUSTOMER
I originally requested an oil change only, but I was offered a special of an oil change & tire rotation for &44.95, which I verbally verified with Mr. ****. I was in a hurry due to an appointment I had, plus a death in the family the same morning, but he said he could not have my car ready in less than 2 hours. I picked up my car when I was notified it was ready & left immediately, but as I got in the car looking over the paperwork, I saw a tire rotation was not done. I did not have time to go back, so I called him from the car. I checked what they had charged & they did not charge me for the tire work & that's exactly their explanation. They didn't charge me. Does that make it OK to not do what I requested. Me. **** called me back & said it was a misunderstanding. It was not. We discussed what I wanted and he agreed. when he called me, I was at another appointment & said I would call him back. I have not done so. I will have my tires rotated at the place where I bought the tires.
2/19/2020

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to share this with us, Mary. We're so sorry to see that this happened. Your story has been shared with our Service Manager, George Rice. He'd love to visit with you at your convenience. Please give him a call at 661-834-5300.

Carol W. VERIFIED CUSTOMER
My concerns were met. He was very helpful.
2/18/2020

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Carol! We appreciate your business and look forward to years of service with you.

Thomas M. VERIFIED CUSTOMER
Great service as always. Thank you David, George, and Patrick Beck????
2/18/2020

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Thomas! We appreciate your business and we'll be sure to pass on your kind words.

Judy P. VERIFIED CUSTOMER
As always David was very polite, professional and knowledgeable
2/18/2020

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Judy! We appreciate your business and look forward to years of service with you.

Celina P. VERIFIED CUSTOMER
Great service!
2/16/2020

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Celina! We appreciate your business and look forward to years of service with you.

Arsenio L. VERIFIED CUSTOMER
The service was done almost exactly within one hour as promised. I was also promptly informed when the car was rwady and did not have any problem paying.
2/16/2020

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Arsenio! We appreciate your business and look forward to years of service with you.

Sabrina J. VERIFIED CUSTOMER
David is a great service manager. He’s the reason i still take my car to Hyundai...
2/16/2020

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Sabrina! We appreciate your business and we'll be sure to pass on your kind words to David.

Laura W. VERIFIED CUSTOMER
Excellent services!
2/16/2020

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Laura! We appreciate your business and look forward to years of service with you.

Kimberly S. VERIFIED CUSTOMER
Karen was great. Super nice and super helpful
2/16/2020

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Kimberly! We appreciate your business and look forward to years of service with you.

Norma N. VERIFIED CUSTOMER
David made me feel welcome and acted in a professional manner , explaining just what was happening.
2/16/2020

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Norma! We appreciate your business and look forward to your next visit.

Diane C. VERIFIED CUSTOMER
Once again awesome experience
2/15/2020

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Diane! We appreciate your business and look forward to continuing years of service with you.

Lura N. VERIFIED CUSTOMER
I couldnt believe the wonderful customer care he provided to me.I am so grateful and appreciative!!!
2/15/2020

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Lura! We appreciate your business and look forward to years of service with you.

Tommy H. VERIFIED CUSTOMER
Great friendly customer service
2/15/2020

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Tommy! We appreciate your business and look forward to years of service with you.

Angela S. VERIFIED CUSTOMER
Awesome service all around! We will be back for our next vehicle!
2/15/2020

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Angela! We're happy to see that you had such a great experience with us, and we'll be sure to pass on your kind words to our team.

Erin S. VERIFIED CUSTOMER
Joey Cortez is always professional and super helpful he is my favorite!
2/15/2020

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Erin! We appreciate your business and we'll be sure to pass on your kind words to Joey.

Rachel S. VERIFIED CUSTOMER
Thanks!
2/15/2020

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Rachel! We appreciate your business.

Danny R. VERIFIED CUSTOMER
He tried to rip me off by selling me brakes that I didn't even need your mechanic did not even check to see if the shoes needed to be replaced it would just break dust making the noise had it checked out from another mechanic breaks for just fine.
2/14/2020

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Danny. We're so sorry to see that we misdiagnosed this. At your convenience, please call our Service Manager, George Rice, at 661-834-5300.

Clara A. VERIFIED CUSTOMER
Very helpful and answered all my questions
2/14/2020

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Clara! We appreciate your business and look forward to years of service with you.

Sonia M. VERIFIED CUSTOMER
En español y No lavaron Mi Carro! ??
2/14/2020