Derek was great. Much better service than we’ve received in last years. We will be back.
12/9/2018
Paula W. VERIFIED CUSTOMER
It’s always a pleasure working with Edward
12/9/2018
BETH M. VERIFIED CUSTOMER
Kind and professional.
12/9/2018
DENNIS P. VERIFIED CUSTOMER
Good job ????????
12/9/2018
RICKIE B. VERIFIED CUSTOMER
10/10
12/9/2018
PAMELA C. VERIFIED CUSTOMER
Follow up, updates, follow through superb
12/8/2018
Virginia G. VERIFIED CUSTOMER
Isaiah worked very hard to give me the best service! Of course I spent a lot more than I should have perhaps
12/8/2018
MAHMOOD K. VERIFIED CUSTOMER
Phuong communicated with me every day about my car.
He was very professional to deal with.
Thank you.
12/8/2018
Alita R. VERIFIED CUSTOMER
I didn't receive any documentstion of the replacement orocedure
I am very grateful to Efrain Lopez who got it coverrd under warranty
But I haven't any protection if the procedure was less than successful
Or if any other functions were rendered non- functional because of the
replacement of the radio.
12/8/2018
ROBERT S. VERIFIED CUSTOMER
DCH Lexus of Santa Barbara meets or exceeds my expectations. Thank you.
12/8/2018
JESSICA G. VERIFIED CUSTOMER
Derek is always the epitome of kindness and customer service.
12/8/2018
LEWIS R. VERIFIED CUSTOMER
Very satisfied
12/8/2018
ROBERT S. VERIFIED CUSTOMER
Phuong is fantastic with customer service. He is my main reason why I purchased my car with you. I believe that the service department is the heartbeat to the dealership. If you don’t have a good experience there than buying your next car doesn’t make sense. Phuong has a stellar attitude and is extremely strong in custom service.
Thank you
Leah
12/7/2018
SHARON W. VERIFIED CUSTOMER
Excellent!
12/7/2018
Frank F. VERIFIED CUSTOMER
I am very comfortable with Derek. He is always professional and takes care of all my questions about my car. Because of Derek I always have my car serviced at DCH Santa Barbara.
12/7/2018
SIDDHARTH V. VERIFIED CUSTOMER
Initially had to wait for a bit when I arrived but Phuong was very personable and was able to get to my request in a timely manner. He also made sure I received notifications regarding my vehicle maintenance status and followed up when the maintenance was completed.
12/7/2018
EFRAIN L. VERIFIED CUSTOMER
Great service
12/6/2018
Regina M. VERIFIED CUSTOMER
Great job, Dereck! Thank you!
Regina
12/6/2018
Syd C. VERIFIED CUSTOMER
Thanks for the quality service.
12/6/2018
DAVID B. VERIFIED CUSTOMER
Edward always goes beyond expectations. Great representive for Lexus service!