Luis was extremely knowledgeable, professional and customer service oriented.
4/28/2019
Jennifer S. VERIFIED CUSTOMER
Luis was great and very professional. He had my car ready for me earlier than quoted and even washed it. I am very pleased with his service.
4/27/2019
Emily R. VERIFIED CUSTOMER
Smooth visit and Tom was very friendly!
4/26/2019
German G. VERIFIED CUSTOMER
I enjoyed his approach and guidance with the service of my car. I look forward bringing my car for future needs. Luis was friendly and attentive.
4/26/2019
O (. VERIFIED CUSTOMER
I had such a wonderful experience with Luis and the Mazda team. They were very helpful and honest. He helped get me a loaner car, which was awesome. I took their recommendations and decided not to have my brakes worked in at the moment but still showed up to my car washed and vacuumed- which is so so so helpful to have done, especially for me, a single mother, who is always strapped for time. Thank you so much for everything!!
4/25/2019
Paula P. VERIFIED CUSTOMER
He has helped me with my service before and I trust him to do a good job. I made a point to request him as my service advisor.
4/25/2019
Adriana L. VERIFIED CUSTOMER
Service was done fast, advisor was attentive, over all great experience.
4/25/2019
Samantha P. VERIFIED CUSTOMER
Everyone was super helpful and nice.
4/25/2019
Attila V. VERIFIED CUSTOMER
Very professional service, detailed information provided
4/25/2019
Nguyen Jimmy. VERIFIED CUSTOMER
Luis was awesome even though I had an issue with a previous service he took his time to try to help find a solution to the issues
4/25/2019
Blyn Jennifer. VERIFIED CUSTOMER
I brought my car for a repair of a headlight. It wasn’t done the first day so I had to bring it in again the next am. And when the the car was brought out to me the light still wasn’t fixed. They had to take it back again. And I was the one that figured out it wasn’t fixed. The repair person never checked
4/25/2019
Billy S. VERIFIED CUSTOMER
Thomas Owens did an awesome job.
Initially, I was reluctant taking my car to Mazda of Orange, since my past couple experiences was pretty disappointing. Mainly due to service reps’ conducts.
I ended up taking my car there because of it’s proximity to a train station.
But then, I’m glad I did give Mazda of Orange another try. All that to say Thomas and one of the other rep restored my faith in Mazda of Orange service dept.
(Apr 22 and 23, 2019 morning, there were 3 reps: Thomas and 2 other guys. One of them is one of the rep managed my car’s service in the past, a rep I’d like to avoid. The other one was really helpful).
Because of Thomas and this helpful rep, I have a lot more confidence in taking my car to Mazda of Orange for future maintenance. They’ve done a remarkable job winning this customer. I even told my friend, a fellow Mazda owner to take his car there when it’s due for maintenance in the future.
4/24/2019
Dean A. VERIFIED CUSTOMER
Very pleasant to deal with. Asset to your dealership
4/24/2019
Victor A. VERIFIED CUSTOMER
Thomas was great always in contact with me and very helpful, and the technician also did an amazing job, I couldn't even tell that it was worked on
4/24/2019
Jose C. VERIFIED CUSTOMER
I have been taking the vehicle to this facility for almost a year and appreciate the sincere and professional recommendations of Thomas in regards to the maintenance of my car.
4/23/2019
Karen T. VERIFIED CUSTOMER
It was very quick
4/23/2019
Linda L. VERIFIED CUSTOMER
Thanks for my lyft ride! Everyone was great!
4/23/2019
Lucy J. VERIFIED CUSTOMER
Tom is our favorite. Always friendly, professional and makes us look forward to bringing the car in!