Mohammed was great. When I arrived, there were two employees behind the desk. I was not greeted until Mohammed came in 5 minutes later. It’s not a huge deal...but I manage an urgent care and stress the importance of acknowledging someone when they enter our establishment.
Aside from that, Mohammed was personable, gave me a reasonable estimated wait time... offered me water and then contacted by phone an hour later(I went for a walk outside) to let me know the service had been completed.
I appreciated his professionalism and kindness????
8/25/2020
Steve A. VERIFIED CUSTOMER
Person greeted me immediately & technician walked to my car within 3 minutes. Quickly typed in my work order & I was on my way
8/25/2020
Trujillo, Donajo. VERIFIED CUSTOMER
Thomas was great but when he left it to Eric to call us when vehicle was ready, we didn’t get a call at all. I called the dealership to find out that everyone had left for the day. We were without a car and that’s not a way to business at all. Very disappointed.
8/24/2020
Elizabeth G. VERIFIED CUSTOMER
The problem with my car is completely fixed! I appreciate the service and being well treated!
8/23/2020
Ivan A. VERIFIED CUSTOMER
Quick service and friendly interactions with the staff that attended me
8/23/2020
Austin M. VERIFIED CUSTOMER
Quick and easy service. Would appreciate greater attention to detail with the car wash. Thanks!
8/23/2020
Fredrick R. VERIFIED CUSTOMER
Did a great job with the car. You guys even washed it. Thank you for the courtesy
8/23/2020
Dubuque, Michael. VERIFIED CUSTOMER
Everything went as good as I could have hoped. I'll be back.
8/23/2020
Victor L. VERIFIED CUSTOMER
Very professional,very courteous, took the time to explain everything
8/23/2020
Georganne V. VERIFIED CUSTOMER
Service experience is always great and not a long wait.
8/22/2020
John S. VERIFIED CUSTOMER
Always great service. Mohammad was very professional, courteous and helpful.
8/22/2020
Sachi R. VERIFIED CUSTOMER
Thanks to Tom for taking the time to explain things to me
8/21/2020
Katherine B. VERIFIED CUSTOMER
Happy that my car will be completely taken care of and received communication in the process. Wa able to receive a car in order to not be inconvenienced while parts ordered. I would refer anyone to Mazda of Orange.
8/21/2020
Grizel G. VERIFIED CUSTOMER
Your service was fast and honest. Thank you for your quality of work and service.
8/20/2020
Dana S. VERIFIED CUSTOMER
Great service
8/20/2020
Jesus R. VERIFIED CUSTOMER
My advisor had all the right information! He was very professional and well prepared
8/19/2020
Marcos C. VERIFIED CUSTOMER
Great service
8/19/2020
Victor S. VERIFIED CUSTOMER
Good service thank you
8/19/2020
David M. VERIFIED CUSTOMER
My overall experience was good. I had no problems. Quick and easy service.