Bad tire
I believe it should be covered your people said no
I will no longer use your dealership after 20 years
$300 you people lost a customer... just dropped 100k on a truck
Bought the warranty and maintenance package
2/16/2020
John M. VERIFIED CUSTOMER
Always a good experience
2/15/2020
Albert G. VERIFIED CUSTOMER
Genaro did a great job explaining every detail of the work to be done.
2/15/2020
Stephen M. VERIFIED CUSTOMER
Excellent customer service as always
2/15/2020
Shawn F. VERIFIED CUSTOMER
Lou did a great job documenting the problem and explaining the work that needed to be done. Thank you
2/14/2020
Daniel G. VERIFIED CUSTOMER
Courteous, knowledgeable and communicated well.
2/14/2020
Nicholas D. VERIFIED CUSTOMER
If you would like to hear my experience please call me at +****-****-xxxx. I brought my car in for noise concerns and left with a new one in addition to my original noise concerns that weren’t addressed.
2/14/2020
Maria P. VERIFIED CUSTOMER
He's a nice person and he knows his job. Was pertec. I'm happy with him.
Thank you.
2/14/2020
Art V. VERIFIED CUSTOMER
Lou's service was excellent. Not used to that from Ford of Orange.
2/13/2020
Bradygamble Inc. VERIFIED CUSTOMER
Ross was very pleasant and friendly. We talked as friends would. Made my experience at the dealership great. Would recommend friends to buy here and get their service done at this dealership.
2/13/2020
Daniella A. VERIFIED CUSTOMER
Screen didn't get fix
2/13/2020
Jaqueline G. VERIFIED CUSTOMER
Edgar was really polite and professional... he made me happy with my visit. He explained everything about my vehicle and what needed to be done.
2/13/2020
David W. VERIFIED CUSTOMER
Joel
Was Awsome and got me repaired so quickly
And team
2/12/2020
Barry F. VERIFIED CUSTOMER
Jason is an excellent service advisor. Very knowledgeable.
2/12/2020
Roberto C. VERIFIED CUSTOMER
Jason was great. Kept me updated and was very professional. Thanks.
2/11/2020
Donna L. VERIFIED CUSTOMER
Joel was very helpful, as always
2/11/2020
Ferne M. VERIFIED CUSTOMER
Joel did a fantastic job for me and helped me understand everything
2/11/2020
Jessica S. VERIFIED CUSTOMER
I had a bad experience. Edgar didn’t give me options. It was almost a force into having to repair the engine. I asked if he would be able to get me into a new car & he said he would contact a sales rep but one never approached me. I was highly emotional, I was in tears doing this. In the end, I felt he wasn’t looking out for the customer. I understand his job is a business and there’s little he can do, but he was more intrigued with the commission he was going to receive from this. Now I hope his children are never taken advantage of from a sales/service men. Edgar should humble his character. He told me I can pick up my car. He left it in the parking lot behind the island of the entrance. This made it difficult to get my belongings from the Lincoln I was trading in to the brand new car I just bought. I felt I was in a dangerous situation with cars literally coming in and out around me. Overall, I will never return and I wouldn’t recommend someone else to come here. This is my survey. Have a good day.
2/11/2020
Cary E. VERIFIED CUSTOMER
Ross is good at his job, he gets me in and out quickly.