Joel in service has helped me many times
Very easy to work with and always keeps me well informed
2/21/2020
Frank M. VERIFIED CUSTOMER
Ross Pasillas is a great service advisor. I’m hoping that you will have him on staff after the move to Villa Ford.
2/21/2020
Robert T. VERIFIED CUSTOMER
I was treated with friendliness and respect from receiving a quick return phone call to consummate a service reservation to the moment I arrived at the service bay....Lou included.
2/20/2020
Peak Lighting. VERIFIED CUSTOMER
Job well done thank you
2/20/2020
Alondra S. VERIFIED CUSTOMER
Very satisfied with the experience I had with Mr.Barron. Definitely Definitely coming back
2/20/2020
Russell L. VERIFIED CUSTOMER
There is window mastic left on their driver side passenger door I had to clean it myself
2/20/2020
Lucia J. VERIFIED CUSTOMER
All staff were attentive and communicated effectively. They assured I was aware of all step taken to repair my car.
2/20/2020
David S. VERIFIED CUSTOMER
Oil change cost me half my points. I had 22,000 points. That should get me a lot of maintenance.
2/19/2020
Meredith M. VERIFIED CUSTOMER
I'll talk to a manager about the "service" provided by Edgar. I don't have time to write it all out for you.
2/19/2020
Thoeun C. VERIFIED CUSTOMER
Good service for my car
2/19/2020
Thoeun C. VERIFIED CUSTOMER
Good service for my car
2/19/2020
Jorge G. VERIFIED CUSTOMER
I went in with specific issues, and things I needed to get done. The representative was not very attentive to what I wanted. I arrived around 1015 with a coupon in hand, and the rep said that he couldn’t accept that coupon because it was from a different dealership. He said he could do the same for cheaper, then asked about my Bluetooth not working. He wasn’t very helpful. I left the dealership around 445 with various things not done as he had promised. He tried to backtrack and pawn me off at the register. My truck is now veering to the right when driving. I drove from West Covina to Orange because I like this dealership. I left very disappointed.
2/19/2020
Crystal N. VERIFIED CUSTOMER
This is the 2nd time I have taken my vehicle to ford of orange and had the same problem. It is also the last time. I paid a lot of money to put a sealant on my exterior paint. I specifically said please do not wash my vehicle. This is the 2nd time they forgot to tell them not to wash it. Last time visiting ford of orange. Will pay happily elsewhere.
2/19/2020
Jose M. VERIFIED CUSTOMER
I’m glad but I’m not happy
You scheduled my service 1 1/2 hours you turned into the shop after 1 1/2 hours
2/19/2020
Tony F. VERIFIED CUSTOMER
You still advertise the term Quick Lane and your representative indicated the oil change would take about 2 hours... I can't figure out why that is quick. And secondly I asked him how much it would cost to replace some fog lamp bulbs he quoted me a price of $160. That is completely ridiculous since they are plug and Play Type devices BTW oh, I went to the Huntington Beach Quick Lane got an oil change and they replaced my fog lamp bulbs for $10 and Beyond. Ford of orange needs to rethink their term service
2/18/2020
David B. VERIFIED CUSTOMER
Great teck
2/18/2020
Lori L. VERIFIED CUSTOMER
Excellent
2/18/2020
Alfredo T. VERIFIED CUSTOMER
Thank you
2/18/2020
Cemal T. VERIFIED CUSTOMER
Thanks to Joel.
2/17/2020
Brister, Rocky. VERIFIED CUSTOMER
I did not receive a check list of inspection . The truck was not wash there was only tire dressing on the wheels