I've worked with Fred before. Always courteous, friendly, and explains everything thoroughly. Thank you!
1/29/2022
MARIANNE L. VERIFIED CUSTOMER
Eric us very professional and great to work with He explains everything that took place with my service
1/29/2022
Gus E. VERIFIED CUSTOMER
Eric is always friendly, honest, and professional. He is the reason I will continue to go to this Lexus location to get all my maintenance needs completed. Thank you!
1/29/2022
Kathleen P. VERIFIED CUSTOMER
Mario was very attentive from start to finish and delivered completed service in a timely fashion.
1/29/2022
Jennifer K. VERIFIED CUSTOMER
Ben is a great asset to Putnam Lexus. Nobody likes spending money on maintenance, but Ben makes the experience as pleasant as possible.
1/28/2022
Adrian Z. VERIFIED CUSTOMER
Thank you. for the job. it has been great
1/28/2022
TING X. VERIFIED CUSTOMER
We are all learning how to face high costs and services. I am looking for my Fitness inspection and treatment plan paper from 2015 to now. The replace cost for both brake pads and resurface both brakes rotors have been twice more within three years. But flat prices were kept in $499.95 for many years. I need look for the real replacement costs since my car is less value right now. But I must keep my satisfied for this service, because we need to understand each other.
1/28/2022
MARGUERITE P. VERIFIED CUSTOMER
She was so energetic and responsive!
1/28/2022
Agime F. VERIFIED CUSTOMER
Well done, good job
1/28/2022
Vibhay S. VERIFIED CUSTOMER
George was helpful in listening to what I had to say on the problems to be resolved during service
1/27/2022
Chad F. VERIFIED CUSTOMER
While the issues I brought the car in for were resolved in a timely manor, I’m accustomed to the vehicle getting a quick wash prior to being “done”. That did not happen this time. Otherwise great service, and I appreciate the frequency of Ben’s communications.
1/27/2022
Mehmood T. VERIFIED CUSTOMER
Treated me as a customer. No rushing, no pushing. Good man. Polite
We come to you for service, did a fine job.
Mehmood. Taqui
1/27/2022
NATALY B. VERIFIED CUSTOMER
I am a bit disappointed with how car was washed.
It was dusty inside and the exterior had a lot of dirty runs.
1/27/2022
Martine H. VERIFIED CUSTOMER
Fred was friendly and made everything easy, let me know what the maintenance involved in detail. Great service!
1/27/2022
Michael M. VERIFIED CUSTOMER
Mr Aguirre is very nice to his costumer and friendly. His EXCELLENT above and beyond. ????
1/27/2022
Ronald B. VERIFIED CUSTOMER
I have always been very satisfied with Putnam Lexus service.
1/27/2022
Ceyhun A. VERIFIED CUSTOMER
The servicing of the vehicle was great. However the lack of loaners should mean the shuttle service should make up for it. I waited 20 minutes for the driver to pick me up from Putnam. And then when it was time to pick me up from my home, the driver didn't show at the scheduled time. I had to reach out and ultimately got picked up 40 minutes late.
We all have busy lives and schedules/timelines should be respected better.
1/27/2022
San W. VERIFIED CUSTOMER
I am very happy with the service, thank you so much.
1/26/2022
Devon B. VERIFIED CUSTOMER
Eric was great! We have a hectic schedule and he helped us drop off and pick up our vehicle at the times that worked best. Thanks Eric!
1/26/2022
Sherril S. VERIFIED CUSTOMER
Thanks for accommodating me and not charging for work that I thought was/should have been done prior. That makes all the difference when you do the right thing!