Staff at the company were truly amazing, knowledgeable and accommodating. Thank you
11/17/2022
Penelope A. VERIFIED CUSTOMER
It was a good experience!
11/16/2022
Maureen D. VERIFIED CUSTOMER
Fred, as always, was terrific! Explained everything well and kept me up to date on status. Thanks!!!
11/14/2022
Wing C. VERIFIED CUSTOMER
David is the best. When I need to do a service for my vehicle, I only make an appointment with him.
11/13/2022
Olatomide A. VERIFIED CUSTOMER
George was super polite and even got me a loaner vehicle. I’m upset that since we have now moved to alameda, we won’t be able to service at Redwoodcity anymore. Really have been happy with their service.
11/13/2022
Jaime G. VERIFIED CUSTOMER
Fred is very helpful, informative, and all around just very pleasant. Also, the guy that works at the front desk (unfortunately I cannot remember his name) is ALWAYS smiling, happy to help and answer any questions. I have never been to a place before where every person I talk to is so nice and helpful as they are here at Putnam. Even the ladies that answer the phones are always enjoyable to talk to. I am here often, and am always happy with the customer service. You guys are wonderful!
11/13/2022
Robert M. VERIFIED CUSTOMER
George was very friendly and thorough! It was a great experience.
11/13/2022
Paul S. VERIFIED CUSTOMER
Excellent service
11/13/2022
Michael Sharilyn. VERIFIED CUSTOMER
Professional competent friendly understanding knowledgeable, cares about customer satisfaction.
11/12/2022
Monica P. VERIFIED CUSTOMER
David was extremely thorough and professional. This was by far the best experience that I’ve ever had with a service department. Thank you
11/12/2022
Linda T. VERIFIED CUSTOMER
David was very helpful, courteous and timely! I appreciate the great service!
11/12/2022
Arthur N. VERIFIED CUSTOMER
Fred is always so helpful and on time. He is great!
11/12/2022
Naum S. VERIFIED CUSTOMER
I always enjoying Mario’s help, supper and professionalism.
I’m highly recommending Mario as a advisor.
Thank you Mario.
11/12/2022
Amanda K. VERIFIED CUSTOMER
Great job
11/11/2022
Rajarshi M. VERIFIED CUSTOMER
Good,
11/11/2022
Janet R. VERIFIED CUSTOMER
Fred was very professional and communicated very well. I appreciated his great service.
11/11/2022
Patricia M. VERIFIED CUSTOMER
Pleasant, professional, helpful, thoughtful
11/11/2022
Stephanie E. VERIFIED CUSTOMER
The Putnam Lexus experience is always outstanding!
11/11/2022
Karen J. VERIFIED CUSTOMER
This is an important issue.
Lexus ux buyers should be made aware that the car should have a replacement tire in the event of a blow out. I would have to buy a separate tire and wheel ($1,100) and keep in garage. Not likely to help me in an emergency.
I honestly would not have bought this car.