It’s a little frustrating that when I get my printout of the service it talks about things that were done like an oil change in the car is fully electric so it’s just disappointing that you haven’t adapted the paperwork to electric car because then it makes me feel like you know, you guys just went through the motions and printed out a generic paper for me
1/5/2024
Judith S. VERIFIED CUSTOMER
Great service
1/5/2024
Alex E. VERIFIED CUSTOMER
Benjamin is a very nice person, both courteous and professional.
1/5/2024
Rosa M. VERIFIED CUSTOMER
Excellent service , vehicle was ready when promised.
1/4/2024
Martine H. VERIFIED CUSTOMER
I was more than satisfied, David was extremely helpful, and my car was ready exactly when he said it would. Great service!!
1/4/2024
Tammy T. VERIFIED CUSTOMER
All of your team players are superstars, very professional
1/4/2024
James S. VERIFIED CUSTOMER
Very complete, professional, friendly.
1/4/2024
William B. VERIFIED CUSTOMER
David did a good job.
1/4/2024
Charmaine E. VERIFIED CUSTOMER
Very pleasant, attending to everything I needed.
1/4/2024
Kristin B. VERIFIED CUSTOMER
Team very nice but problem not solved and I will need to return
1/3/2024
Chiming Y. VERIFIED CUSTOMER
David is polite, patient and attentive. He kept me updated throughout the service. Technician Peter was courteous and he efficiently acknowledged what service was needed.
1/3/2024
Kyle H. VERIFIED CUSTOMER
David and team have done a fantastic job, he is also very good will follow ups and keeping me updated. I feel in good hands and will come back to Putnam because of David
1/1/2024
Lynn Y. VERIFIED CUSTOMER
George gave me excellent service: greeted me on time, explained the service and charges for each thing and followed up every step of the way until service was completed and my car was ready for pick-up.
Thank you!
12/31/2023
Alexander A. VERIFIED CUSTOMER
great
12/31/2023
Marina L. VERIFIED CUSTOMER
Mario is my favorite service advisor. He is courteous and helpful
12/31/2023
Kimberly H. VERIFIED CUSTOMER
David Liss is great. Always beyond amazing customer service. An amazing experience every time
12/31/2023
Jone L. VERIFIED CUSTOMER
I worked with Fred over the past couple of years, but he left Lexus. First time working with George and he was great. Very friendly, thorough, and took care of all my issues. Thank you!
12/31/2023
Linda K. VERIFIED CUSTOMER
Service is amazing but, it would be nice if you reminded the clients about returning the Putnam vehicles to the gas level at which it was loaned when employees contact them whentheir car is ready for pick up. Less hassle for you, too.