Alma was very communicative and honest with me, and very friendly and pleasant to work with. She made sure I was updated regularly on the status of my car, and clearly explained every issue without me having to ask.
1/19/2024
Gayle I. VERIFIED CUSTOMER
Friendly and good communication!
1/19/2024
Jose M. VERIFIED CUSTOMER
Happy with the service, well done.
1/19/2024
Melina D. VERIFIED CUSTOMER
Lexus IS what I always expect it to be …… excellent !
1/19/2024
Xinchun X. VERIFIED CUSTOMER
David is very caring and delivery.
1/19/2024
Melissa S. VERIFIED CUSTOMER
Randy, Alma, and your young team of greeters and front desk staff all very helpful. Kudos to all. Not many places these days with such good customer service.
1/19/2024
Ashutosh S. VERIFIED CUSTOMER
Alma was fantastic. Very friendly and service oriented
1/19/2024
Rohit G. VERIFIED CUSTOMER
David was absolutely wonderful. Very thorough on the car issues and explained to me in terms I can understand.
He was also very considerate of what a mom needs in a car and I find that is important to any parent that looks for reliability and turn-key and safety from their car and exceptional care from their car advisor!
Thank you, David! See you in spring for my brakes ????
1/19/2024
Roberto L. VERIFIED CUSTOMER
Excellent for Mario.
Excellent for Kayla on my phone appointment ,
Loaner and cashier.
1/18/2024
James I. VERIFIED CUSTOMER
I missed Mario when I came to pick up my vehicle and asked that he called me the next day. He did, and answered my questions, and I really appreciate that.
1/18/2024
Gloria L. VERIFIED CUSTOMER
David was excellent and I was very pleased with the service
1/18/2024
May C. VERIFIED CUSTOMER
Excellent
Thank you very much !!!
1/18/2024
John R. VERIFIED CUSTOMER
Good job, and very punctual I like the way they handled the service very professional ????.
1/18/2024
Janet J. VERIFIED CUSTOMER
His customer service is good
1/18/2024
David E. VERIFIED CUSTOMER
Didn't see much of her this time
1/18/2024
Richard M. VERIFIED CUSTOMER
All done as promised. Can’t beat that!
1/18/2024
Joan D. VERIFIED CUSTOMER
Randy’s great!
1/18/2024
Christopher K. VERIFIED CUSTOMER
Outstanding! Collaborative in working with auto insurer. Comprehensive in analysis of problem(s) and repairs. Accommodating in transportation needs. Friendly and responsive. Ensured complete customer satisfaction. Has nailed my loyalty to Putnam Lexus.
1/17/2024
Jate S. VERIFIED CUSTOMER
Alma had great energy and was responsive to my questions. Additionally, she found my tablet that I had forgotten under the driver's seat
1/17/2024
Rahul S. VERIFIED CUSTOMER
Friendly and efficient service. Answered all my questions. Excellent customer service.