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Real Reviews from VERIFIED CUSTOMERS
Karen J. VERIFIED CUSTOMER
Dear Lexus Customer Service, David did a wonderful job and took very care of me. He is very professional, kind, caring and patient. A wonderful employee and amazing customer service Sincerely Karen J
6/12/2024
Carol W. VERIFIED CUSTOMER
This was my first Lexus and my first experience with service department. Mario was a pleasure to meet and he was very thorough listening to the couple issues I shared. He followed up on them after I picked up the car. Thank you!
6/12/2024
Chi Kin. VERIFIED CUSTOMER
She’s very attentive to what I wished my car to be serviced. Very efficient too!
6/12/2024
Ernest P. VERIFIED CUSTOMER
Awesome service
6/12/2024
John T. VERIFIED CUSTOMER
Everybody was so nice today. It's very nice to get taken well care of thank you to everybody at Putnam Lexus!!
6/12/2024
Karen D. VERIFIED CUSTOMER
Alma is terrific. She understands car issues and is extremely professional. A true pleasure to have as my advisor.
6/12/2024
Kenneth V. VERIFIED CUSTOMER
Alma is very efficient!
6/12/2024
DEBBI P. VERIFIED CUSTOMER
Mario is the best. Always delivers the high quality service I’ve grown to expect!!
6/12/2024
Barry Z. VERIFIED CUSTOMER
David is great
6/12/2024
Michael J. VERIFIED CUSTOMER
Alma is the best at everything she does and makes us feel like we are in great hands at all times
6/11/2024
Jiyoon C. VERIFIED CUSTOMER
Mario was great!
6/11/2024
**** Y. VERIFIED CUSTOMER
Hi Ben, Thanks a lot for everything!
6/11/2024
Brian K. VERIFIED CUSTOMER
Good Job !!
6/10/2024
Nilda A. VERIFIED CUSTOMER
Very courteous and had a very good customer service.
6/10/2024
Chia-Yi L. VERIFIED CUSTOMER
Did a very lousy on car wash, bird poop on the window of the driver side, inside carpets are dirty and still very dusty when I picked up the car
6/10/2024
Anita B. VERIFIED CUSTOMER
Randy is an excellent customer service rep!
6/10/2024
Kirsten D. VERIFIED CUSTOMER
The entire crew was professional, kind and helpful.
6/10/2024
Michelle K. VERIFIED CUSTOMER
Randy was the best and I kept thinking about how he took care of me when he could have asked me to reschedule. I made an appointment on Tuesday with a young lady and when I got there today at 7.50am there was no appointment on the books. He said don’t worry about it we will get you taking cared of. He was pleasant and checked on me and followed up. Just a nice genuine person. I kept telling myself when I get off of work tonight, I’m going to complete my comment card. This is even better so thank you for hiring guys like Randy it really make a difference. I appreciate the positive experience I received today. I’m grateful and thankful. I will see you on my next maintenance. Thank you very much Randy for making a difference in my day! God Bless You have a great upcoming week!
6/9/2024
Gayle I. VERIFIED CUSTOMER
Friendly and efficient staff
6/9/2024
Ying H. VERIFIED CUSTOMER
I got told that I can pick up my car today before 7 but it’s closed when I got there. I don’t have my key to go home
6/9/2024