Vehicle was slightly scratched during service, but was told they would be taking care of it. Also the car was washed from what they told me, but actually looked dirtier than when I brought it in. So much soap left over I thought there were numerous other scratches, but turns out only one was a real scratch.
8/31/2024
Ming Y. VERIFIED CUSTOMER
Nice
8/31/2024
Rebecca P. VERIFIED CUSTOMER
I can always count on Lexus and Randy to give me the best service. Thank you so much. I am a caregiver for my husband and it so important for my car to be in excellent shape.
8/31/2024
Liliana R. VERIFIED CUSTOMER
Completely satisfied with the service they offer me
8/31/2024
Frank L. VERIFIED CUSTOMER
Randy is an excellent service agent
8/31/2024
Monika G. VERIFIED CUSTOMER
Everyone I have encountered with has been so kind and helpful! Ver nice team
8/31/2024
Monica C. VERIFIED CUSTOMER
Alma goes above and beyond to deliver the best customer service experience. She made the process seamless and was attentive from beginning to end. You all are fortunate to have her on your team!
8/31/2024
Henry K. VERIFIED CUSTOMER
No unexpected issues
8/31/2024
Meena A. VERIFIED CUSTOMER
Very efficient
8/30/2024
Gary I. VERIFIED CUSTOMER
Promised car back in 2 hours but took over 3. I did not ask for a loaner to save you from giving me a loaner. People came in after me and left before me. If i had known about the wait time I would have asked for a loaner.
8/30/2024
Huan C. VERIFIED CUSTOMER
Everything is great, keep up the good work, see you all again next time.
8/30/2024
Arun S. VERIFIED CUSTOMER
Thanks so much David. Really just an exceptional experience. I definitely will keep coming back to Putnam.
8/30/2024
Yingchi M. VERIFIED CUSTOMER
I dropped the service's survey card in the mail early this afternoon . It should be arriving your mailbox in a day or two.
Thanks to Mario and the technician for a great job done smoothly, efficiently, and on time!
Thanks to Greg for your great leadership and the best reliable quality assurance on your team!
8/30/2024
Mayling O. VERIFIED CUSTOMER
Randy is very efficient, warm, and accommodating.
8/30/2024
Brian C. VERIFIED CUSTOMER
Ben was very helpful and genuine with our weird car situation. He didn’t try to hard sell us on the full service (or any additional service) but recommended we went with something simpler that he had recommended. at the end of the day.
8/30/2024
Alberta D. VERIFIED CUSTOMER
Randy was the very best since I came to Lexi’s since 2008
Very honest pleasant and a very caring man
Thank you Randy
8/30/2024
David M. VERIFIED CUSTOMER
David was excellent. He communicated well about the problems with the car and the service that it needed. There were no surprises. I'm very satisfied.
8/30/2024
Michael J. VERIFIED CUSTOMER
As usual Alma and the team were fantastic! Mike
8/30/2024
Jing H. VERIFIED CUSTOMER
All good
8/29/2024
Kayoko B. VERIFIED CUSTOMER
Thank you for the best service always and never fails! ????