Yes all good. Professional, knowledgeable and friendly. And my car is great.
9/7/2024
Jacqueline A. VERIFIED CUSTOMER
Great customer service. Randy and the Service Team were professional and attentive. Thank you!
9/6/2024
Isaac G. VERIFIED CUSTOMER
David is wonderful! He explained everything to my satisfaction.
He is an asset to your company.
Jeanette Goodman
9/6/2024
Rachael P. VERIFIED CUSTOMER
Courteous and prompt service
9/6/2024
Luann S. VERIFIED CUSTOMER
First time working with Ben. He was very helpful, professional.
9/6/2024
Patricia T. VERIFIED CUSTOMER
I look forward to working with her in the future. She’s pleasant and dependable. Follows through.
9/6/2024
Margit H. VERIFIED CUSTOMER
George Aguirre are the most wonderful service and understanding
Service personnel
Thank you!
Very nice experience and I have
The good service in writing
And good picture off George with the
Loaner! Thanks for letting me borrow A Car. Thanks Margit
9/6/2024
Eugene L. VERIFIED CUSTOMER
Great service
9/6/2024
Dennis G. VERIFIED CUSTOMER
Our service advisor, Ben, was great, and so were the rest of the service staff! Thank you as always!
9/6/2024
Allan L. VERIFIED CUSTOMER
Waiting for my vehicle
9/6/2024
David C. VERIFIED CUSTOMER
Very good service
Got a loaner car
David was very good with my request
9/6/2024
Vijay A. VERIFIED CUSTOMER
Excellent experience, Alma the service representative was awesome, she answered every question and helped in every way possible, without overcommitting.
A very happy Putnam Lexus customer.
Vijay A
9/6/2024
Thomas V. VERIFIED CUSTOMER
David, as always, is very helpful, patient, amicable, and knowledgeable in his field of work. He’s also excellent in communicating (via phone calls or text messages) the status of the service being performed on the vehicle, providing us with updates. David, overall, is an asset to your company’s service department especially we have 3 vehicles that gets maintenance in your location (RWC, CA). Thank you David for your excellent service.
9/6/2024
Matthew W. VERIFIED CUSTOMER
I'm glad I was finally able to get the second key fob. The loaner car was pretty nice and in good condition
9/5/2024
Steve D. VERIFIED CUSTOMER
All good — thanks
9/5/2024
Diana Y. VERIFIED CUSTOMER
I came in for the six month service check. She greeted me immediately with a smile, listened and answered my questions and we signed the agreement papers. Picking up the car was a breeze. She explained what had been done, and the results of the checklist. I was very satisfied with the service today
9/5/2024
Kevin T. VERIFIED CUSTOMER
Quick service and same day appointment!
9/5/2024
Delta Star,. VERIFIED CUSTOMER
Job well done, great experience, easygoing yet professional staff, especially Alma.
Definite 5 stars ??????????
9/5/2024
Susan O. VERIFIED CUSTOMER
The loaner that I was given was INFESTED BY ANTS! They crawled all over the dashboard the center console, and ME. It was a driving hazard as I shook them off my arm and leg while driving.
Mario’s service was fine. He’s good at what he does.
But I had ants crawling on me in the loaner. The response, “Oh. Sorry about that.” Unimpressive response.
9/5/2024
Patricia R. VERIFIED CUSTOMER
Do not like the recordings on the phone I want a person to talk to you to get information that you need it’s very irritating.
My car was supposed to be done before noon. I didn’t hear from anybody at 20min. To, I called and no one could tell me how the car is coming except the person who signed me in. She said she was helping somebody that she could get right back to me 45 minutes later no response so I had to call back again and that person had gone for lunch very irritating. Nobody could tell me if my car was done, except this one person so I hung up and called back to Randy Who I had before and he got back to me and found out the information I needed. I was complicated with a car wash for my inconvenience so I appreciate that.