I had a very difficult time getting any kind of response as to when I could pick up my car. And the one thing I asked to be fixed was not fixed. Extremely disappointing and a waste of a significant amount of my time.
9/22/2024
Kathleen C. VERIFIED CUSTOMER
Randy is great and very easy to work with. He is very responsive and always has a cheerful attitude.
9/22/2024
Debra D. VERIFIED CUSTOMER
Randy Soloman is professional, customer focused, and the reason I bought my second Lexus. I can completely trust his recommendations and I seek his guidance when I have questions or need to make decisions regarding my car.
9/22/2024
Kathleen O. VERIFIED CUSTOMER
Randy was awesome, he stayed in communication with me through the whole process.
9/22/2024
Matthew B. VERIFIED CUSTOMER
Always excellent service
9/22/2024
Colette S. VERIFIED CUSTOMER
As always. Randy was patient with explaining everything that took place during my service appointment. I am looking forward to returning for the next visit.
9/22/2024
Lisa M. VERIFIED CUSTOMER
Super helpful and very nice.
9/21/2024
Aurora C. VERIFIED CUSTOMER
Even though I was a little early for my appointment, David was prompt to attend to my needs. I was impressed that the entire job took less than two hours and David promptly notify me to collect my car. Thank you all.
9/21/2024
Geng F. VERIFIED CUSTOMER
Alma patiently walked me through issues discovered and helped me understand what they were.
9/21/2024
Kimberly H. VERIFIED CUSTOMER
I really appreciate the quick response to my tire issue. Thanks again!
9/21/2024
Carmen A. VERIFIED CUSTOMER
Very profesional team and service advisor, Thank you for your great service
9/21/2024
Kevin G. VERIFIED CUSTOMER
David is always pleasant and helpful. I been asking for him many years since I first meet him.
9/21/2024
Dawn S. VERIFIED CUSTOMER
David was terrific from start to finish. There were multiple issues along the way, but he handily dealt with each of them, including numerous communications with my insurance complany. He even took my car for a smog check because my registration was about to expire and DMV required it.
9/21/2024
Lorraine L. VERIFIED CUSTOMER
I was very satisfied with the service and David was very pleasant and professional.
9/21/2024
Erica M. VERIFIED CUSTOMER
Excellent customer service. All the time!
9/21/2024
Sadakatsu O. VERIFIED CUSTOMER
It was a nice visit and well taken care of by your stuff.
9/20/2024
Heidi C. VERIFIED CUSTOMER
Always timely and professional
9/20/2024
Melissa M. VERIFIED CUSTOMER
Great job Mario! Very kind, felt comfortable and heard and felt that his recommendations were thoughtful and helpful considering my situation. I will come back to see Mario to get the rest of my work done. I was impressed by the amount of service provided in each category and the special touches and how well my car was taken care of. Thank youfor a lovely experience.
9/20/2024
Gary W. VERIFIED CUSTOMER
Your services have always been superb!
I have enjoyed working with your staff and processes.
Thank you.
Gary W