I already sent an email with detailed feedback. I am happy with the service but I still didn't receive my reimbursement for the expenses
10/15/2024
Sherry D. VERIFIED CUSTOMER
Very pleased! George and team were great!!!
10/14/2024
Miyuki M. VERIFIED CUSTOMER
The lady at the service office was not very friendly. She Did not explain what the dosimeter was for .
10/13/2024
Yehao T. VERIFIED CUSTOMER
please notify customer ASAP when the maintenance is done
10/13/2024
Olena J. VERIFIED CUSTOMER
Thanks for your service.
10/13/2024
Tequila W. VERIFIED CUSTOMER
Mario always provides excellent customer service. I’m happy with the service he provides. He’s very professional and communicative.
10/12/2024
David B. VERIFIED CUSTOMER
I initially scheduled an appointment to have my power lift trunk checked as it stopped closing automatically about a month after the purchase. After my initial appointment, Mario let me know that the technician identified my sensors on the power lift trunk were faulty. The sensors were ordered after the appointment and I got them replaced a couple weeks later after calling to check in of the parts arrived. Overall great and smooth experience with Mario and the ladies administering the loaner car and paperwork. Could have been exceptional service if I was called and notified that the parts have arrived. But nonetheless, the experience was awesome. Thank you team Lexus!
10/12/2024
Michele M. VERIFIED CUSTOMER
Alma was great and fully addressed the issue with competence and great attitude. Thanks Alma!
10/12/2024
Gerald H. VERIFIED CUSTOMER
George is outstanding — A+
10/12/2024
Jorge C. VERIFIED CUSTOMER
Service adviser was very attentive. Service was as expected. Fast with enough information.
10/12/2024
Joan L. VERIFIED CUSTOMER
Mario did great job , very professional !
10/12/2024
James F. VERIFIED CUSTOMER
Randy and the entire service team are awesome. Super nice, friendly and
do great work!
10/11/2024
Maria R. VERIFIED CUSTOMER
Great service from front desk to service people
Randy was great
10/11/2024
Hua-Fen C. VERIFIED CUSTOMER
George explained the details of work and costs. He is the expert and very well.
10/11/2024
Mickey H. VERIFIED CUSTOMER
I trust Randy to provide the honest recommendations and services