David was professional, courteous and friendly. He addressed all my needs and updated me continuously until my car was returned. I appreciate David and all Lexus service teams at Redwood City. Greg and his team have
12/1/2024
Helena C. VERIFIED CUSTOMER
Randy Solomon is the best. He’s efficient, considerate and make my life easy when it comes to servicing my Lexus!
12/1/2024
Gajendra V. VERIFIED CUSTOMER
keep up the good work
12/1/2024
Goce M. VERIFIED CUSTOMER
Thanks for the excellent service.
12/1/2024
Catherine S. VERIFIED CUSTOMER
David was very helpful with the car. He explained everything very thoroughly what we would be doing what they did and what he thought was needed to be done so I would give him 10 with no problem for his help and his great explanations.
12/1/2024
Sucheta N. VERIFIED CUSTOMER
Amazing Service Consultant Randy S
12/1/2024
Robert R. VERIFIED CUSTOMER
Alma is easy to work with.
12/1/2024
Yuan-Kwei L. VERIFIED CUSTOMER
Mario provided excellent help a service. Thank you so much.
11/30/2024
Janeece S. VERIFIED CUSTOMER
Communication was perfect. All was great
11/30/2024
Jana A. VERIFIED CUSTOMER
Good service and always helpful. Randy is great and I have worked with him for a number of years! Good communication as well.
11/30/2024
Doris L. VERIFIED CUSTOMER
I was very happy with the quality and the quickness of the service.
11/30/2024
Lori C. VERIFIED CUSTOMER
Thank you Lexus for a job well done and thank you, Ben.
11/30/2024
Mona W. VERIFIED CUSTOMER
My advisor Mario was Courteous, communicated clearly and answered my questions promptly. My concern is the service tech was not able to diagnose the problem with my car. On Wednesday evening, I picked up my car. Two days later, my car died after exiting from the freeway. Clearly there is an unresolved issue with my car that I wished Lexus could have diagnose while my car was there.
11/30/2024
Rima K. VERIFIED CUSTOMER
It's helpful to have more information on why the service was necessary.
11/28/2024
Jerry H. VERIFIED CUSTOMER
David was great and displayed professionalism and great customer service. I arrived early and the check in person did not notify David so I had to wait 25 minutes. David was very apologetic and comped the service charge. Thank you David!
11/28/2024
Jonathon L. VERIFIED CUSTOMER
David is a great ethical service advisor.
11/28/2024
Monica B. VERIFIED CUSTOMER
Thanks to David for standing by the work of Putnam’s service department.
11/28/2024
Monita C. VERIFIED CUSTOMER
Just not happy with Putnam Lexus.
Not happy with the 10 percent discount I got. I have been your customer for many years.