Mario, was (as usual) professional and friendly
Thank you Mario
Cheers Phil
1/7/2025
Sophia S. VERIFIED CUSTOMER
He ( Randy) is excellent ????
His service to a customer is excellent and he is very knowledgeable .
I’m a happy customer .
-
1/6/2025
Takeshi S. VERIFIED CUSTOMER
Mario was very helpful in the process!
1/6/2025
Alfonso D. VERIFIED CUSTOMER
Absolutely!
1/5/2025
Carolyn B. VERIFIED CUSTOMER
I wish the service agent reviewed what was done with my car. It was no big deal, I just looked at the receipt. Also, the gal at the front desk who I picked up the rental car from was pretty unfriendly. Regardless, the overall experience was seamless. I appreciated the timely call from Lexus when the light went off in my car. I was also glad they had a tire in stock and they were easily able to change it the same day of service. I also appreciated the service shop opened promptly at 7am.
1/5/2025
Charles S. VERIFIED CUSTOMER
David did a great job. I felt like he listened to my needs and responded to all of them. He explained the various options that I had and he helped me make a decision. I would rate him as being absolutely fantastic. I look forward to working with him in the future the next time I bring my car in for service
1/5/2025
Jennifer B. VERIFIED CUSTOMER
Thank you Randy!
1/5/2025
Mu Chih. VERIFIED CUSTOMER
Good service and quality.
1/5/2025
Dennis G. VERIFIED CUSTOMER
David is always awesome and professional. And - office employees are super helpful. Thanks!
1/5/2025
Jamie J. VERIFIED CUSTOMER
Mario was capable and friendly.
1/4/2025
Maximo R. VERIFIED CUSTOMER
David has always given me professional, timely and friendly service whenever he handles my vehicles
1/4/2025
Erin M. VERIFIED CUSTOMER
Your staff are all pleasant and gracious - every single person, no matter how short the interaction. My bumper was damaged by the lift, while tires were being replaced- I still wouldn’t take my car anywhere else, and give Putnam Lexus Service Center five stars, because the employees make every interaction a pleasure. Thank you for assigning specific service reps to customers - I really appreciate working with Mario. He’s thorough, friendly, professional and a great communicator!
1/4/2025
Kayoko B. VERIFIED CUSTOMER
Your work is never fail but always perfect ???? I recommend you for every person is driving LEXUS!
1/4/2025
Bill B. VERIFIED CUSTOMER
Everything perfect!
1/4/2025
Timothy C. VERIFIED CUSTOMER
Excellent service with friendly attitude
1/4/2025
Thomas A. VERIFIED CUSTOMER
Always great service- very, very satisfied.
1/4/2025
Billy C. VERIFIED CUSTOMER
The service really lived up to Lexus.
1/4/2025
Tony M. VERIFIED CUSTOMER
David explained everything beautifully
With new tires all around and wheels aligned, the car drives like new
Work was completed ahead of schedule while I waited
Best car wash ever
Great experience
Thank you
1/3/2025
Brian K. VERIFIED CUSTOMER
Very Satisfied.
1/3/2025
Charlene F. VERIFIED CUSTOMER
Very great service the best. I also submitted the little card in the mail.
Randy was wonderful thank Greg for me and the little petite little girl that helped me when I came in to pick up my loaner was wonderful very sweet very personable. Everything was perfect.