I wish everything went as well as this experience!!
1/15/2025
Gordon D. VERIFIED CUSTOMER
I was one day earlier than my appointment, but George graciously fitted me in! So grateful.
1/15/2025
Frederick W. VERIFIED CUSTOMER
Benjamin was great - very helpful and very personable.
1/15/2025
Marianne F. VERIFIED CUSTOMER
Mario is great! Friendly and responsive and easy to work with
1/15/2025
Cecilia Kin. VERIFIED CUSTOMER
Benjamin was wonderful and very accommodating to my schedule of getting my car done on a timely manner.
However, I’m not completely satisfied with the quality of the dash cam installed in my vehicle. It doesn’t work well with iPhone iOS. I’m hoping Lexus will roll out better updates to this device in the near future.
This issue is straightly a product issue and have no relations to the excellent service I received from Benjamin
1/15/2025
Lois D. VERIFIED CUSTOMER
Randy. Great service Manager
1/15/2025
Binerva G. VERIFIED CUSTOMER
As always, Alma was very efficient & pleasant. We thank her for her great service.
1/14/2025
Barbara N. VERIFIED CUSTOMER
Alma is excellent
1/14/2025
Todd L. VERIFIED CUSTOMER
I can’t read the body work estimate
1/14/2025
Jennifer S. VERIFIED CUSTOMER
Ben is great and will keep going back to him. Anytime there is an issue, even with the front desk, Ben takes care of things.
1/14/2025
Alla Z. VERIFIED CUSTOMER
Hello,
I am a loyal Putnam Lexus customer since 2007.
The service was impeccable as always!
Thank you very much!
Alla
1/14/2025
Robert M. VERIFIED CUSTOMER
Will complete the survey when received.
1/13/2025
Paula I. VERIFIED CUSTOMER
Randy Solomon provides excellent customer service and is always so friendly and responsive.
1/12/2025
Milind G. VERIFIED CUSTOMER
Excellent service. Very professional.
1/12/2025
Marc R. VERIFIED CUSTOMER
Randy is always great! Straightforward, honest and knowledgeable.
1/12/2025
Oliver L. VERIFIED CUSTOMER
Excellent service!
1/12/2025
Celia W. VERIFIED CUSTOMER
Very good
1/12/2025
Jay M. VERIFIED CUSTOMER
All good excellent service except for the technician marking all my tire pressures on paperwork at 36 psi but there were 4 different pressures on the tires . 31,34, 32,35 .. so obviously the technician did not properly check the air pressure.. thanks ????
1/12/2025
Monica P. VERIFIED CUSTOMER
I received exceptional customer service from David! Additionally, the staff is attentive, professional, and genuinely committed to ensuring that my visit is seamless and stress-free.
1/11/2025
Amanda A. VERIFIED CUSTOMER
I was able to get a next day appointment for service, which was a pleasant surprise. I was able to wait in the lobby and use the WiFi (and coffee) to do some work and received various digital updates via the online portal. When George came to provide an update, I noted that my car key battery was also low - he informed me to let the front know and they’d be happy to replace the batteries for me. When I went to pay, he had already alerted the front desk and they’d promptly updated the battery. I also appreciate getting a quick car wash before driving off. Thank you!