Randy was very helpful and a pleasure to deal with today.
2/27/2025
Sharon L. VERIFIED CUSTOMER
Randy is awesome! A+
2/27/2025
Monika G. VERIFIED CUSTOMER
It is always a pleasure to do business with George at Lexus service center.
2/27/2025
Kazuyuki M. VERIFIED CUSTOMER
We are very satisfied with your service!
2/26/2025
Vidal E. VERIFIED CUSTOMER
Mario is great
2/26/2025
David H. VERIFIED CUSTOMER
Everything went well an completed on time.
2/26/2025
Janet R. VERIFIED CUSTOMER
George was very professional and helpful.
2/26/2025
Luann S. VERIFIED CUSTOMER
Ben was great. Friendly, helpful, and kept me updated.
2/26/2025
Ruba Youssef. VERIFIED CUSTOMER
Great staff, goes above and beyond and very considerate !
2/25/2025
Patsy L. VERIFIED CUSTOMER
Professional and personal. Willing to please and make an informative difference. In other words, I felt cared for.
2/25/2025
SHARON N. VERIFIED CUSTOMER
Alma was very friendly and very efficient.
2/25/2025
Athena D. VERIFIED CUSTOMER
Alma is very friendly and helpful. She always delivers satisfactory and professional service. Thank you!
2/24/2025
Lidan Z. VERIFIED CUSTOMER
Thanks!
2/23/2025
Donna B. VERIFIED CUSTOMER
I appreciated David’s follow up in providing an overview of recommended and required services. He explained the why behind the need for the service in a way that I felt both informed as the consumer and had autonomy in decided if I wanted to proceed with the services. I did not feel pressured. I also was happy in being notified of the estimated completion time.
2/23/2025
Julie L. VERIFIED CUSTOMER
George provided incredible customer service today. He did not lose his cool when I became quite agitated hearing my car was being washed. My concern was that this meant rollers, which I do not let touch my car. Once I was able to speak with him in person, he was able to clear it up, and kept a reassuring smile on his face too. I sincerely appreciated his support in getting my tire replaced today, obviously an unplanned visit. I hope he will be available for my next service visit, instead of my going to Serramonte.
2/23/2025
Steve M. VERIFIED CUSTOMER
Thank you
2/23/2025
Maria H. VERIFIED CUSTOMER
David M Liss, was very nice, kind so friendly and listened to me and fixed my car problem. Also was very nice Jessy in the reception and Fernando . I’m very happy and grateful of Putnam Lexus Redwood City
2/23/2025
Carelle K. VERIFIED CUSTOMER
As I mentioned to your receptionist Stephanie, I have never regretted purchasing my 2015 Lexus Rx 450 at Putnam AND I have never regretted using the Putnam Service department. Benjamin Nino is an important part of your success, as is Stephanie.
2/23/2025
Paul W. VERIFIED CUSTOMER
David is very knowledgeable and patient with his client.