They said I needed nearly $3k in work that my brother (who is a Lexus mechanic in Southern CA) said was not needed. I really hate that I can’t trust an Lexus dealer. And they got some kind of pen on my passenger seat.
Shuttle driver and cashier were both really friendly.
4/1/2025
Steven L. VERIFIED CUSTOMER
Benjamin was clear and helpful in his explanation of the work to be done and its pricing.
4/1/2025
Frank N. VERIFIED CUSTOMER
Amazing job done, staff was super nice and the customer lounge was clean and comfortable. Would definitely come back
3/31/2025
Xuejun T. VERIFIED CUSTOMER
The basic service was complete in a timely manner.
3/31/2025
Tom H. VERIFIED CUSTOMER
The service was completed quickly in the same day. I was also given a loaner car. I am satisfied with the experience.
3/31/2025
Michelle M. VERIFIED CUSTOMER
Randy is very friendly and provides great customer service.
3/31/2025
Michael J. VERIFIED CUSTOMER
George always goes well above and beyond to keep me informed and provide options fur the best outcomes for my car’s service.
3/30/2025
Joyce F. VERIFIED CUSTOMER
Randy is pleasant and professional.
3/30/2025
Tonya J. VERIFIED CUSTOMER
Flawless execution.
3/30/2025
Christopher A. VERIFIED CUSTOMER
George and team were perfect!
3/29/2025
Susan B. VERIFIED CUSTOMER
David was very professional and helpful. He was a delight
3/29/2025
Robert F. VERIFIED CUSTOMER
Very pleased
3/29/2025
Gilbert S. VERIFIED CUSTOMER
Thank you. Well done.
3/29/2025
Roderic M. VERIFIED CUSTOMER
Typically great service. We appreciate Putnam Lexus service keeping our vehicle on the road. Thank you.
3/29/2025
Marcia S. VERIFIED CUSTOMER
Since I have been working with Randy I have been happy. Randy listens and tells me what I need to know up front. Randy always calls me when my car is ready and it’s always on time.
Randy is the best. Thank you Randy
3/29/2025
Ruth C. VERIFIED CUSTOMER
David always asks me questions pertaining to my car and its health so that he may look more deeply into areas that I don’t understand or know anything about… And explains what is being done to my car… Plus the cleaning of certain areas on the inside, that aren’t usually handled by the Lexus cleaning/washing department people,!he does himself, such as vacuuming some areas in the front and backseat areas… David Liss is a real plus to your LEXUS gang!… Thank you so much!