I had a positive experience overall. Randy was very kind .
4/27/2025
Lisseth G. VERIFIED CUSTOMER
Flexible and reliable service. Appreciate the efficiency and kindness.
4/27/2025
Elianne P. VERIFIED CUSTOMER
Everything went smoothly from start to finish as always. Randy and the entire team are always a pleasure to deal with. Thank you.
4/27/2025
Linda K. VERIFIED CUSTOMER
Randy is a great service associate always very helpful!!
4/27/2025
Alexander V. VERIFIED CUSTOMER
Randy is a huge asset. Best customer experience ever
4/27/2025
Miriam S. VERIFIED CUSTOMER
Alma is great!
4/26/2025
Travis B. VERIFIED CUSTOMER
This is the second time that Alma has helped me with my service. I cannot tell you how incredibly excited I am to have her as my service advisor. She is wonderful on time always really really sweet and professional.
4/26/2025
Erin Elizabeth. VERIFIED CUSTOMER
Major billing issue where the full amount of the vehicle repair (already paid for by our insurance company) was charged to my personal c.c. today. What was supposed to be charged was the $250 deductible. When I spoke to the Lexus Financial rep in the dealership the response I received was “don’t worry about it. It’ll be taken care of.” Not what you want to be told when a $13k charge hits your card unexpectedly. Unacceptable. And without apology.
4/25/2025
Dennis N. VERIFIED CUSTOMER
Friendly nice lady
4/25/2025
John B. VERIFIED CUSTOMER
????
4/25/2025
Kim L. VERIFIED CUSTOMER
Great service
4/25/2025
Richard K. VERIFIED CUSTOMER
Excellent service from a very friendly team
4/25/2025
Binglie L. VERIFIED CUSTOMER
brake starts to make noise after brake fluid change and i could not submit feedback
4/25/2025
Dennis G. VERIFIED CUSTOMER
David is an amazing customer advocate. I always appreciate working with him. Thanks!
4/25/2025
SANDRA L. VERIFIED CUSTOMER
Alma is always so gracious! She even helped me with my walker. I got royal treatment today. Thank yoU!
Sandra E. Larragoiti
Thursday, 4/24/2025
4/25/2025
Robert C. VERIFIED CUSTOMER
Randy is there best at what he does: deliver exceptional customer service. It’s because of him that I keep coming back.
4/25/2025
Edward P. VERIFIED CUSTOMER
Always gives great service. Solves any issues
4/25/2025
Thomas V. VERIFIED CUSTOMER
Excellent service provided as always with David, he is one 9f your best advisors.