The servicing of the vehicle was excellent. The only negative on my part was that the female attendant in the office ignored me. I was second in line and she helped someone who came in after me and then the next person to come in. The gentleman at the desk was **** with the first person who was in line (this patron had no work order, etc. so he was running down the paperwork/serviceman she needed to see). As soon as he helped her, then he politely took my keys and sent me on my way. The female attendant made no effort to help me or even make eye contact. We purchased our GMC in Walnut Ridge but own a home here now so we really want to service our vehicles here. Maybe she was having a bad day but she had to notice I was behind customer #1.
5/30/2020
Caroline C. VERIFIED CUSTOMER
They did not fix the wind noise. I am going back again tomorrow
5/29/2020
Jessica R. VERIFIED CUSTOMER
I was waiting for almost 2 hours for an oil change.
5/27/2020
Darryl T. VERIFIED CUSTOMER
This visit was very lengthy,,3hrs for someone to take 2 rides in my truck then state on the paperwork that you could not duplicate the problem, it is not hard to find a shifting issue, it can be felt on a short ride or can be denied if a person doesn't want to find it.
5/27/2020
John H. VERIFIED CUSTOMER
Good job!
5/27/2020
Danny R. VERIFIED CUSTOMER
It took nearly two hours for a 20 minute job. Extremely slow.
5/27/2020
Ryan B. VERIFIED CUSTOMER
Great service!!! Friendly staff!!
5/25/2020
Judy L. VERIFIED CUSTOMER
Mr Turner has helped me before with my service needs and remembered me from the past. Makes you feel at welcomed at Central. He gets my gold star this week.
5/23/2020
Jimmie B. VERIFIED CUSTOMER
I appreciate the cooperation of Central Buick GMC and particularly Kaleem Robert Wilson during this time pandemic shutdown. We live in an independent housing complex directed Arkansas State Government thus we were in lockdown and trying to coordinate repair of my Buick could have been rather stressful but Kaleem followed through and let me know what was happening in efforts to repair my in a timely manner. Thank you.
5/23/2020
Nelda M. VERIFIED CUSTOMER
Very pleased and the people on the internet and dealership were all nice!
5/22/2020
William R. VERIFIED CUSTOMER
Fast service
5/22/2020
Larry D. VERIFIED CUSTOMER
They were able to work me in without an appointment and took care of my problem!
5/20/2020
Linda P. VERIFIED CUSTOMER
Me kaleem is very unfriendly. I tried to carry on a conversation and he never replied. As I walked to the lounge to wait on my car I said thank you... no response from him. I love Central Buick and I choose to have my oil changed there. There are other options.
5/20/2020
Jose V. VERIFIED CUSTOMER
Great job thanks
5/16/2020
Brent M. VERIFIED CUSTOMER
It’s why I’ve bought my last 2 vehicles from Central!!!
5/16/2020
Dane . VERIFIED CUSTOMER
The wait time was too long.
5/16/2020
Jan S. VERIFIED CUSTOMER
Great service and great delarship.
5/15/2020
Christy M. VERIFIED CUSTOMER
They were great! I was late due to Dr appt and they worked to get me in and out quickly. So thankful!!
5/15/2020
Eugene W. VERIFIED CUSTOMER
He got me in and out of the service Dept quickly. He saw me drive up for my appointment and grabbed my keys to take my Yukon to the service area!! I was in and out in less than a 1/2 hour for a oil change, tire rotation and other service inspections!