I am not happy to a found out that Ford is no longer making cars specifically the Ford fusion.
3/10/2020
Angelia M. VERIFIED CUSTOMER
They took care of our concerns and advised us well.
3/10/2020
Shawn R. VERIFIED CUSTOMER
Great customer service
3/10/2020
Tammy F. VERIFIED CUSTOMER
Jason I had been my advisor the last several times I’ve had my car in and I will continue to set appointments with him. Great communicator of any issues and keeps me updated on the progress of my vehicle. Highly recommend him.
3/10/2020
Michael K. VERIFIED CUSTOMER
Alfredo always does a great job
3/10/2020
Allison P. VERIFIED CUSTOMER
Needed an oil change and a state inspection. I was in and out a lot sooner than expected.
3/10/2020
Tony D. VERIFIED CUSTOMER
I bought the car there at grapevine ford and have had all the services done on my car there. I have been pleased with all the work and services. The service people have always been polite and courteous. Thank you.
3/10/2020
Roland E. VERIFIED CUSTOMER
Thank you Pete your the Man !!!
3/10/2020
Sharon D. VERIFIED CUSTOMER
JASON always does a great job!! I cold too ask for a better service guy!!
3/10/2020
Mark W. VERIFIED CUSTOMER
Pete did an awesome job!
3/10/2020
Abiola D. VERIFIED CUSTOMER
Robert Leininger did an awesome job, i was in and out in no time. He always kept me updated on status of my vehicle. Thank you Rob thank you grapevine ford for awesome job you are doing.
3/9/2020
Rick C. VERIFIED CUSTOMER
Andrew is very professional and goes out of his way to delivery on his word!
3/9/2020
Pamela C. VERIFIED CUSTOMER
Excellent experience as always
3/9/2020
Charles L. VERIFIED CUSTOMER
I am,still working on. Radiator showed no sign of damage in the area of leak, which appears to be a defect. So, i have to take it to another shop to determine why it is leaking. After the results, i can determine if it was evaluated correctly.
3/9/2020
David P. VERIFIED CUSTOMER
Jason was excellent on phone when I couldn’t get my car jumped to bring it in.
I will ask for him next time I come in.
3/9/2020
Bobbie P. VERIFIED CUSTOMER
Despite having made an appointment several days prior to my appointment time, and dropping my vehicle off the evening before the scheduled service, NO WORK WAS DONE ON MY VEHICLE. To make matters worse, this is the second time this has happened to me at your dealership. Zero isn’t a low enough number to rate my satisfaction with your service department.
3/9/2020
Patriciadavid S. VERIFIED CUSTOMER
Pete is professional and friendly. This I believe is the 2nd time he’s been my advisor and very consistent in dealings with him in the positive
3/8/2020
Baris U. VERIFIED CUSTOMER
Thanks
3/8/2020
Emanuel V. VERIFIED CUSTOMER
Tyler Jaquess provided excellent customer service and kept me in the loop as my truck was being worked on. I was very satisfied with the service he provided.