Seems like every time I bring my vehicle in there is always an issue with the work that is completed. Whether it’s the three months it took to repaint the roof of my truck, grease left all over the outside of my truck and on the seat from the door latch fix. To the coolant being under filled on my last visit from a service that wasn’t even needed for a couple more years, but I wasn’t sure about. No one said are you sure you want to do that , because it’s not due for a couple years, but it is time for this service.(recommend something else).. I will be in the market for a new truck by the end of the year but might decide to shop elsewhere because of the service work. Jason Scaff the service writer has been friendly and helpful, a real pleasure, but the rest of the service falls short.
2/6/2021
BRENDA J. VERIFIED CUSTOMER
Tyler is just great and FABULOUS.
2/6/2021
Larry R. VERIFIED CUSTOMER
Daren is the best service advisor at GV FORD
2/6/2021
David D. VERIFIED CUSTOMER
Pete was awesome! Explained everything and made sure I was taken care of.
2/6/2021
Robert H. VERIFIED CUSTOMER
Jody does a great job.
2/6/2021
Kevin M. VERIFIED CUSTOMER
Andrew was great
2/6/2021
Joshua L. VERIFIED CUSTOMER
Miguel was excellent. He listened to what I needed and verified it by asking for additional information and reviewing the car history. Miguel was upfront and not only met my expectations, but exceeded them with his professionalism.
2/6/2021
James M. VERIFIED CUSTOMER
My car is so nice and clean, thank the crew that did that for us, excellent job.
2/6/2021
Christine M. VERIFIED CUSTOMER
Bob Leininger is great. Always a pleasure to work with him!
2/6/2021
PAMELA H. VERIFIED CUSTOMER
Pete has been amazing to work with the last six years. It was sad to make this my last visit as I am moving to Houston but in true Pete fashion he said to reach out if I ever had questions!
2/6/2021
Derrick M. VERIFIED CUSTOMER
I was in Costa Rica when I had my truck serviced and Jody did a great job communicating with me through text with updates/progress. This was the first time she was my service coordinator and she exceeded my expectations.
2/6/2021
CLIFTON K. VERIFIED CUSTOMER
Alfredo was great.
2/6/2021
Ben S. VERIFIED CUSTOMER
Great service!
2/6/2021
Sheril M. VERIFIED CUSTOMER
It would be great if you offered free loner cars for people who bought their cars at your dealership
2/6/2021
Darla D. VERIFIED CUSTOMER
Alfredo always goes the extra mile to make sure every detail is taken care of during each visit ! I appreciate his customer service. Thank you.
2/5/2021
Olivia C. VERIFIED CUSTOMER
Very professional
2/5/2021
GRETCHEN S. VERIFIED CUSTOMER
Compliments go to Miguel Luna. He was very accommodating and easy to work with. It was nice to have prompt communication from him regarding the service needed and status of my vehicle. Thanks Miguel!
2/5/2021
MICHAEL G. VERIFIED CUSTOMER
Tyler was amazing!! He made me feel like I was at home and provided one of the best customer experience I’ve ever had...Shout out to him and his department y’all guys killed it for me .
We need more Tyler’s in the world
2/5/2021
Chris S. VERIFIED CUSTOMER
Appreciate the timely and consistent updates
2/5/2021
Brent W. VERIFIED CUSTOMER
Darren always takes awesome care of my truck. He is an asset to the company.