Jan is wonderful! Very efficient and professional!
9/21/2018
Tony D. VERIFIED CUSTOMER
Jim was great
9/21/2018
Kathleen G. VERIFIED CUSTOMER
He was extremely helpful and went beyond expectations.
9/21/2018
Marcy M. VERIFIED CUSTOMER
Pedro was very professional and courteous. I also observed him with the prior customer as well. He provides excellent customer service.
9/21/2018
Stan C. VERIFIED CUSTOMER
Job well done
9/21/2018
Franchesca M. VERIFIED CUSTOMER
Damon was very kind patient and helpful. Thank u
9/21/2018
Chris B. VERIFIED CUSTOMER
I dropped off my vehicle at 7 and it still was not completed until after5 in the evening. I had to rush to get my vehicle and it was covered in wax swirls and water came from under the hood and splattered all over the hood and windshield. I will be taking my vehicle elsewhere next time it needs a detail.
9/21/2018
Anthony T. VERIFIED CUSTOMER
Took my car for over 2 months missed a lot of work cause of it to always get the same answer, we can't figure out what's wrong. Finally found what's wrong but can't get it serviced there due to transmission guy not being there. Contacted advisor to see how they came up with the diagnosis never responded back called 2 more days till I asked someone else I just want an answer. They found him and finally spoke to him, claims he called me that day but didn't cause I was available to answer that day. Had to take care to Crest Chevy to only be told they have to diagnose the car themselves, back to square one. This time though they told me based on my problems that I've encountered transmission problem doesn't add up as the problem, they believe it was just a guess that the mechanics did. Overall just a big mess and hassle at Tom Bell service department. The only plus there was the friendly staff
9/20/2018
Brynn G. VERIFIED CUSTOMER
Chad was very friendly and helpful with my questions. He kept me updated throughout the process with my vehicle. He had great customer service.
9/20/2018
Jessica Y. VERIFIED CUSTOMER
Annette is always so polite, patient and professional. Outstanding customer service, every time.
9/20/2018
Joe B. VERIFIED CUSTOMER
I waited for my service to be completed. Aaron my service rep. Kept me informed of everything being checked and done to my truck.
9/20/2018
Nancy C. VERIFIED CUSTOMER
Complaint of car not charging completely has not been addressed. Put it on charger last night and today On public charger it will only charge 180 miles and says it’s fully charged. Also there’s a note on the windshield that says free wash apparently wasn’t done. Have photo documentation of all
9/20/2018
William G. VERIFIED CUSTOMER
I was very pleased with the service and with Chad for keeping us informed. I would not hesitate to have them work on a car of mine if the need presented. Itself.
9/20/2018
Thom N. VERIFIED CUSTOMER
Daniel was awesome and very helpful
9/20/2018
Wayne F. VERIFIED CUSTOMER
Ok
9/19/2018
Vernon H. VERIFIED CUSTOMER
Very satisfied
9/19/2018
Mike D. VERIFIED CUSTOMER
Annette was awesome! Very friendly and helpful.
9/19/2018
Henry M. VERIFIED CUSTOMER
Very happy
9/19/2018
Maria Carmen. VERIFIED CUSTOMER
This the 2nd time I have to bring my truck and is still not done right.
It was very dusty and dirty when they sold it to me, but I was promised it would be cleaned and thus far it's not clean properly.
Now I have to bring it in a third time.
9/19/2018
Debra L. VERIFIED CUSTOMER
Should have been told that my warranty expired back in April. Had 2 appointments and could not get oil change . Vanessa called a few times and even she never told me warranty expired. Pedro didn't even tell me or I never would have made 2nd appointment. Am being told one thing and it's something different. Not happy at all.