I was satisfied on Saturday with Joe the technicians and my radio. Worked all day Saturday with no problems. Now again my Bluetooth does not work I don't know what the issue is I don't know what it is with Toyota but I'm going to call them Monday and let them know this card does not work again I'm not satisfied with that was I satisfied with my service on Saturday absolutely not with what's going on on Sunday I hope when I call on Monday it gets taken care of. Everybody good did a good job on Saturday tried to help me but it's still not working
9/14/2020
Bita N. VERIFIED CUSTOMER
Gustavo was friendly and professional as usual. He has manners and knows how to greet customers and give great services and care.
9/14/2020
Javier P. VERIFIED CUSTOMER
Excelente service
9/14/2020
Alejandro B. VERIFIED CUSTOMER
The Staff here at Frontier Toyota is simply amazing. Valerie C Reynoso was a pleasure to work with. Even though i live 30 min away from this dealership, i will be returning in the future. Thank you Frontier toyota & thank you Valerie.
9/14/2020
Julie H. VERIFIED CUSTOMER
Joe was awesome! He was able to get me in the same day and add an oil change. He was friendly and professional.
9/14/2020
Joshua S. VERIFIED CUSTOMER
Carlos was helful and professional.
9/13/2020
Jocelyn F. VERIFIED CUSTOMER
Great service! Dean was friendly and professional, courteous and customer service oriented. All others who helped were the same also. Thankful for a great service team!
9/13/2020
Allan S. VERIFIED CUSTOMER
Told what was needed and kept informed by Lily.
9/13/2020
Veronica C. VERIFIED CUSTOMER
Thank you for the quick service.
9/13/2020
Steve B. VERIFIED CUSTOMER
Alex was great to work with. Listened and provided the service I needed.
9/13/2020
Hans S. VERIFIED CUSTOMER
So, I am not the most trusting of people. I purposely markedly my ol filter housing to make sure the filter was changed as part of the oil change. After the service was completed I checked the marks and noticed they were still lined up as if the oil filter was not changed. I told Jack of my consents. To make a long story a little shorter, Jack had a tech put the car on the lift and checked the ol filter. They saw my markings. The tech removed the filter housing and it was clear the filter was change. When the tech put the filter housing back in the lines remarkably lined up again. I would have thought it would be nearly impossible to turn on and tighten the housing to make the lines line up. However it did. Neither the tech nor Jack were argument or defensive. They listened to my concerns Andy took the time to investigate it. They treated me with the utmost of customer service. I am truly impressed with both of them and your service department. I don’t think they could have handled the situation any better. You should be proud of there work ethic. I hope I did not cause them too much trouble or seem like a complete pain. Once again I thank Jack and the tech for there excellent customer service.
9/13/2020
Fernando G. VERIFIED CUSTOMER
As always, Valerie is always great and always follows up on my service.
9/13/2020
Erica S. VERIFIED CUSTOMER
Alex has always been helpful. He let my wife and I know that Toyota dealership and repair department was responsible for the wrong clamp size and reassembly of parts after radiator replacement. He also assured me that engine checks were performed to ensure that we did not receive additional damage to our vehicle from the improper assembly and mentioned that if any operational aspects of the vehicle are not in orders after the proper assembly to follow up with Toyota. He has always been courteous and helpful.
9/13/2020
Armin B. VERIFIED CUSTOMER
Keep up the goodwork! Thanks
9/13/2020
Darla N. VERIFIED CUSTOMER
I wish I would have asked how long it would take when I scheduled my appointment. That was my own fault. But if you’d like to improve let your customers know when they schedule something how long it may take. 4 hours was a long time for me to sit in the waiting room but I didn’t have any other options without notice.
9/13/2020
Darla N. VERIFIED CUSTOMER
I wish I would have asked how long it would take when I scheduled my appointment. That was my own fault. But if you’d like to improve let your customers know when they schedule something how long it may take. 4 hours was a long time for me to sit in the waiting room but I didn’t have any other options without notice.
9/13/2020
Ronald T. VERIFIED CUSTOMER
Jack was straight forward about expectation costs and workmanship. Glad I feel like I can place my trust in frontier toyota.
9/13/2020
Ivo G. VERIFIED CUSTOMER
I have always received great service from both Gustavo and the service staff
9/13/2020
Maria M. VERIFIED CUSTOMER
MR VANCIL WAS TRULY COURTEOUS HELPFUL AND EFFICIENT! GOLD STAR SERVICE! MY CAR IS IN GOOD HANDS AND I CAN FEEL CONFIDENT DRIVING MY PRIUS! THANK YOU