Mr Gus have been the best service manager we have ever worked with. Coming from a big family with many cars that speaks volume. He is knowledgeable, professional, honest, courteous and caring. He treats people with the utmost respect and competence. He is a true gem and asset to your organization. I have referred so many people, family and friends to Toyota of Valencia because of Mr Gustavo. Do not ever lose this true gentleman.
11/7/2020
Marilyn P. VERIFIED CUSTOMER
There are always things recommended to do when I pick up the car. The service rep should call and ask if I want them done before before pick up
11/7/2020
Teresa G. VERIFIED CUSTOMER
Jack was very friendly and my car was ready in one hour instead of 2.
11/7/2020
Shirley W. VERIFIED CUSTOMER
Valerie handled all my needs perfectly. I am very pleased and satisfied with her taking care of my needs. She has a very personable manner.
11/7/2020
Renante S. VERIFIED CUSTOMER
excellent customer services.
11/7/2020
Eva T. VERIFIED CUSTOMER
Excellent customer service Lily! Thank you for treating us as your family.
11/7/2020
Bonnie G. VERIFIED CUSTOMER
I am very satisfied with Jack's attention to details and answering my questions.
11/6/2020
Betsy L. VERIFIED CUSTOMER
Love Frontier! and JD was great
11/6/2020
Richard W. VERIFIED CUSTOMER
JD was informative and straight forward.
11/6/2020
Chunmyo K. VERIFIED CUSTOMER
He is wonderful
11/6/2020
Vicki S. VERIFIED CUSTOMER
Lily was excellent. She went out of her way to be helpful and compassionate. You see I thought my repair was going to be around $500 and instead was almost $2500. I'm living on Social Security disability so this has made a financial hardship for me but Lily did everything she could to help including getting my Tundra ready to go by 4:30. Lily is a real asset to Frontier Toyota.
11/6/2020
Kathleen P. VERIFIED CUSTOMER
You should promote Alex Saenz
11/6/2020
Marilyn C. VERIFIED CUSTOMER
Jackson provided excellent customer service.
11/6/2020
Jean D. VERIFIED CUSTOMER
Enjoyed the experience of good service and interactions with staff
11/6/2020
Chad K. VERIFIED CUSTOMER
Great
11/6/2020
Mercedes V. VERIFIED CUSTOMER
Good job
11/6/2020
Poonam A. VERIFIED CUSTOMER
Arshak did excellent job and customer service
11/5/2020
Weimin F. VERIFIED CUSTOMER
well
11/5/2020
Chantel O. VERIFIED CUSTOMER
Lily, as usual delivered a perfect service
11/5/2020
Tiffany D. VERIFIED CUSTOMER
Best service I have ever had there. Prompt and clear communication . Could not have been better.