There was grease markings on the front of my car when receiving it back from the maintenance and repair received today
7/17/2021
Diane H. VERIFIED CUSTOMER
Alex is always very helpful. I look forward to the next service. I believe it will be scheduled in mid-December. Thanks again
7/17/2021
Zora B. VERIFIED CUSTOMER
Jack D ????
7/16/2021
Colleen A. VERIFIED CUSTOMER
I love coming to my toyota dealership..Dean was friendly, professional, explained everything and was very nice. Great service! And my car runs great! Thank you!
7/16/2021
Noah O. VERIFIED CUSTOMER
Stephany was very helpful and kept me informed about the problem of my car. Thanks
7/16/2021
Semanu/Eugenie M. VERIFIED CUSTOMER
Good job done quickly
7/16/2021
Linda G. VERIFIED CUSTOMER
It was a pleasure having Valerie assist me with any questions I had with my vehicle. I'm looking forward to my next visit and I'm hoping it will be with Valerie who will be the one to assist me.
7/16/2021
Ricardo E. VERIFIED CUSTOMER
Dean was great.
He greeted me with a smile and asked me if I had any questions.
He informed me of the time frame it was going to take to get my car inspected and perform the oil change.
7/16/2021
Julie H. VERIFIED CUSTOMER
Valerie, your service advisor I see often when my time is due for service, this time I needed front brakes & rotors in addition to routine inspection w/oil change. She is the Best, please Valerie don’t leave Frontier, us customers so much appreciate you, you’re honest, no bs, just overall a knowledgeable & sincere service advisor…as always I truly thank you for your help today & always.
Julie H
7/16/2021
Michael F. VERIFIED CUSTOMER
Gus always treats me like family every time I come in for service. Even if I haven't been in for a while. When I call he remembers who I am and greets me warmly every time I arrive for service. Gus is always in a good mood and a smile on his face. He makes it worth coming to Valencia for service
7/16/2021
Raleith B. VERIFIED CUSTOMER
Gustavo went above and beyond to help me with my car. He is kind and provided great customer service!
7/16/2021
Katherine P. VERIFIED CUSTOMER
Valerie did great but my car had a significant pull to the right when I picked it up so now I have to take it back on again.
7/16/2021
Allen S. VERIFIED CUSTOMER
Nothing to add
7/16/2021
Marcia T. VERIFIED CUSTOMER
Valerie’s customer service is a 10!
7/16/2021
Maria M. VERIFIED CUSTOMER
I always enjoy going for my Maintanance on my car . Thanks to Valerie she always makes sure they take good care of my car and me.
7/16/2021
Scott S. VERIFIED CUSTOMER
Jack did an excellent job. I greatly appreciate his outstanding customer service.
7/16/2021
Jeff W. VERIFIED CUSTOMER
Lily is terrific
7/16/2021
Joe C. VERIFIED CUSTOMER
I mentioned to Gustavo that my steering shakes under breaking. He said it was due to my worn out tires. After speaking to the Toyota mechanic, he said warped rotors would cause that. My break pads are fine. I may bring it back another day to have the rotors checked.
7/16/2021
Patrick E. VERIFIED CUSTOMER
Gus is always friendly, communicative, professional. Appreciate the experience.
7/16/2021
Judy M. VERIFIED CUSTOMER
Valerie has always been very knowledgeable and communicates with me and is on top of everything from the time I drop off my car to when I pick it up. I really appreciate that.
You have a great employee. Hope you realize that and reward her accordingly.
Judy M