I was pleasantly surprised with the wonderful customer service provided at your dealership. Although there was on instance that made things a bit uncomfortable. As I was waiting in line to pay for the service provided, the two cashiers were bickering and the one who seemed in charge seemed to be talking down to the second cashier who was asking questions about what she should do to do her closing requirements properly.
Other than that one instance I was completely satisfied with the customer service.
9/26/2021
Gaston W. VERIFIED CUSTOMER
They work things out.
9/26/2021
Germaine M. VERIFIED CUSTOMER
Na
9/26/2021
Leichele C. VERIFIED CUSTOMER
Jack listened to all my complaints and delivered my car back to me faster than I had expected! Great job by the frontier Toyota team!
9/26/2021
Girgis G. VERIFIED CUSTOMER
The cost of oil change is 50% higher than last one,it doesn’t make sense.
9/26/2021
David M. VERIFIED CUSTOMER
Jack was very helpful and went the extra mile to help us and explain to us what needed to be done and why. He gave us excellent service.
9/26/2021
Kelly T. VERIFIED CUSTOMER
Thank you, Dean for scheduling my appointment so quickly and for the wonderful service.
9/26/2021
Polmark F. VERIFIED CUSTOMER
She’s helpful and kind…she’s nice
9/26/2021
Michele H. VERIFIED CUSTOMER
Carlos is an excellent service advisor and takes very good care of my vehicle.
9/25/2021
Francisco A. VERIFIED CUSTOMER
Jack is better than the previous agent I had. He is not sarcastic and rude.
9/25/2021
Ricardo G. VERIFIED CUSTOMER
Great service from the began to the end thanks
9/25/2021
Michael S. VERIFIED CUSTOMER
I'm honestly surprised that it took 1½ hours to put a new tyre on, but everyone was great. Thanks!
9/25/2021
Noel S. VERIFIED CUSTOMER
Miss.Valerie Reynoso, is an asset in your company.
She delivered excellent customer service. Thank you, very much.
9/25/2021
Eric V. VERIFIED CUSTOMER
Service provided as promised
9/25/2021
Sylvia A. VERIFIED CUSTOMER
Excellent customer service.
9/25/2021
Geoffrey B. VERIFIED CUSTOMER
She was very nice and helpful
9/25/2021
Ken L. VERIFIED CUSTOMER
Lily did an awesome job! She was professional with a smiley face great attitude and had my truck done on time promised. I would recommend her and the dealership to anyone.
9/25/2021
Rajeh H. VERIFIED CUSTOMER
Jack is very nice
9/25/2021
Elizabeth K. VERIFIED CUSTOMER
I didn’t feel like I was being high pressured into adding more work to be done on my car that was not necessary yet. Felt like can trust him. Not like certain person who use to see for my maintenance who was very pushy and dishonest. Who still works there. I almost didn’t come back. I’m happy with Jack so far.
9/25/2021
Carolina M. VERIFIED CUSTOMER
Logan Marshall was rude when I left my car with him. He had a bad attitude when I raised a concern about my vehicle. He did not even greet me. Unprofessional service.