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Real Reviews from VERIFIED CUSTOMERS
Roger C. VERIFIED CUSTOMER
Repair was completed quickly, and I didn’t have to wait around at the shop which was nice. They did a really great job cleaning and detailing my car after the service as well. Thank you!
5/31/2020
Ellen S. VERIFIED CUSTOMER
Daven Anthony was great.
5/31/2020
Sandra R. VERIFIED CUSTOMER
I reminded the service rep scott I traveled 2 hours to get there at 8am. He said my service was done early and he would call me an hour later I went to check he was on the phone with his wife or girlfriend I got out of there at 130p The service at this lexus dealer keeps me waiting each time I go there. I bought my lexus new from your dealership and I was going to pay cash. You can bet your bottom dollar I will never buy another car there!
5/31/2020
Jennifer D. VERIFIED CUSTOMER
8 because there was a good size grease/oil stain on the rear door. It was hidden until my husband opened the door so we had to go back when we were already on our way. They should have done a better job at checking before handing car back to customer. Carlos, the service rep advisor, was very good. He came over right away when he saw us showed up again. Took care of the problem and we were on our way within 10 min. We greatly appreciate the service and attitude to please customer. Thanks Carlos!
5/31/2020
Sarah O. VERIFIED CUSTOMER
It was wonderful to work with Scott. This was my first time having my car serviced through South County Lexus and Scott made the process very easy. I appreciate his Excellent communication Concerning my car throughout the day. Thank you! Sarah O
5/31/2020
Linda F. VERIFIED CUSTOMER
The service department at this Lexus dealership always goes above and beyond.
5/30/2020
Mark W. VERIFIED CUSTOMER
Seems overpriced. Also, ive given lexus 100% of my new purchase and service business. Why no loyalty program or love back?
5/30/2020
Nancy W. VERIFIED CUSTOMER
Daven makes the service experience easy. Through & helpful !!
5/30/2020
William S. VERIFIED CUSTOMER
Hassan is the best!
5/30/2020
Shelly S. VERIFIED CUSTOMER
Service Manager, RGD, is terrific!! We have worked with him for years and will continue to !
5/30/2020
Sam F. VERIFIED CUSTOMER
Perfect
5/30/2020
Nancy W. VERIFIED CUSTOMER
Prices are high and wait was 4 hours for a regular maintenance and spark plug replacement.
5/30/2020
Rainie K. VERIFIED CUSTOMER
Everyone was very friendly, knowledgeable, kind, and accommodating... Extremely helpful and efficient team!!!
5/30/2020
Robert G. VERIFIED CUSTOMER
My service manager, Davon. He’s a great guy!
5/30/2020
CARLOS S. VERIFIED CUSTOMER
Everything was done as expected.
5/30/2020
Linda D. VERIFIED CUSTOMER
Professional, courteous and nice
5/30/2020
Jenelle C. VERIFIED CUSTOMER
Drew is awesome!
5/30/2020
Steven B. VERIFIED CUSTOMER
Ronny did a great job. Thank you for getting me transportation. Very nice !
5/30/2020
Addison H. VERIFIED CUSTOMER
Ronnie was super helpful and friendly! Thank you!
5/30/2020
Herrie T. VERIFIED CUSTOMER
I’d be happy to do the survey
5/30/2020