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Real Reviews from VERIFIED CUSTOMERS
Kalie Z. VERIFIED CUSTOMER
Ronnie helped me and he was very kind and helpful. I was very appreciative that he was the one to help me wi my service.
7/25/2020
Michael M. VERIFIED CUSTOMER
Interested in a new AWD 680 Suv. Keeping LS to hand down to family. I’ll B in to order a 21 in Oct or Nov when returning from summer vacation . Great Service Experience Thx. M
7/25/2020
Jennifer F. VERIFIED CUSTOMER
My complaint is directed to AAA and the 2 hour wait for a tow truck driver and lack of communication that my original tow driver had been redirected and that my wait would be longer or that another driver was not assigned until 1.5 hours later when I called to inquire. It was completely unacceptable. I made three calls to LEXUS Roadside Assistance and all three 3 involved lengthy wait times while I held the line. When I told my South County Lexus Representative all he said was, “that’s AAA.” Well, it’s Lexus when you are the ones that have hired them to represent your company. Other than the terrible Roadside Assistance experience, my service at SC Lexus was the best I’ve had yet.
7/25/2020
Jon E. VERIFIED CUSTOMER
Hassan always does a great job and is very courteous.
7/25/2020
Annette C. VERIFIED CUSTOMER
Our advisor, Drew J. was very good explaining what was necessary for our gx470 and helpful too. Thank you for keeping all the areas in and around the building clean and safe. Most appreciated for this time of crisis
7/25/2020
Anh V. VERIFIED CUSTOMER
Daven was great! Also thanks for fixing the nail in my tire!
7/25/2020
Elizabeth D. VERIFIED CUSTOMER
Flawless service as usual. Thank you Ronnie!
7/24/2020
Carol W. VERIFIED CUSTOMER
Always a pleasure to visit South County. Lexus. Agent knowledgeable, courteous and helpful.
7/24/2020
Jennifer R. VERIFIED CUSTOMER
Scott was very nice and professional. The service process seemed to go very smoothly.
7/24/2020
Dudley D. VERIFIED CUSTOMER
Always a pleasure to work with South County Lexus
7/24/2020
Brad Y. VERIFIED CUSTOMER
Recall repair done as promised w professional attention by Drew. Though not requested or expected, mechanics evaluated my car’s service records and inspected the car with recommended repairs. Well done.
7/24/2020
Jamshid K. VERIFIED CUSTOMER
My experience was good. However, I was a little surprised at the high cost of the brake work that was done on my car.
7/24/2020
Kristine C. VERIFIED CUSTOMER
I Evan was great everything seem to be good. Glad you’re open
7/24/2020
Qingshan W. VERIFIED CUSTOMER
Very friendly and fast service.
7/24/2020
Byron L. VERIFIED CUSTOMER
My first time there for service. Very good.
7/24/2020
Jerry B. VERIFIED CUSTOMER
Very helpful in answering questions.
7/24/2020
Michael D. VERIFIED CUSTOMER
Carlos did a great job and was a pleasure to work with
7/24/2020
KRIS H. VERIFIED CUSTOMER
Carlos went above and beyond my expectations. Even suggested a car wash. I will request him in the future
7/24/2020
Maurice C. VERIFIED CUSTOMER
Daven was exceptional !
7/24/2020
Terry P. VERIFIED CUSTOMER
Thank you very much for accommodating us returning the loaner 10 mins late. The guys treated us very respectfully and took care of getting our car back to us as if it were not an inconvenience at all to them. Much appreciated!
7/24/2020