Always a pleasure coming into service center. Comfortable lounge area & refreshments on offer are always well stocked. Great friendly service & care always taken with my car. Love how they wash my car after each service, very nice final touch and much appreciated.
1/25/2021
Yvonne B. VERIFIED CUSTOMER
Excellent service
1/25/2021
Ashish R. VERIFIED CUSTOMER
Isaac was outstanding. However the loaner car I was given was dirty and my car trunk was not vacuumed after I cleared it out while it was pouring rain.
1/24/2021
Saroj W. VERIFIED CUSTOMER
Very responsive and the service was more than I expected.
1/24/2021
Long H. VERIFIED CUSTOMER
Prior to my purchase of this CPO ES350, sales team agreed to replace the cracked windshield with an OEM part(at no cost). Nathan, guest service also said he was going to order the windshield directly from Lexus(voicemail).
However, the replacement windshield installed was not an OEM part. It’s an aftermarket XYG windshield. The quality is not the same standard as OEM. That is something we did not agree on before purchase.
1/24/2021
Michael U. VERIFIED CUSTOMER
We have been extremely impressed with the customer service.
1/24/2021
DWI A. VERIFIED CUSTOMER
Tim Rau is awesome ... he gave me top of the line experience of service today above & beyond ???????????? keep up the good job Tim!
1/24/2021
Harry R. VERIFIED CUSTOMER
Quick service in and out and clean loaner provided quickly as well
1/24/2021
Alexandria S. VERIFIED CUSTOMER
Isaac is awesome! Goes above and beyond. Dealership and service staff have great customer service!
1/24/2021
Peter And. VERIFIED CUSTOMER
Loss my krys
1/24/2021
Pro Flow. VERIFIED CUSTOMER
Okay, thank you for the exceptional service
1/24/2021
Kim C. VERIFIED CUSTOMER
Tim and the team did a fine job. I am not happy with the repair expenses, however service was excellent.
1/24/2021
ERNEST R. VERIFIED CUSTOMER
You were able to resolve my repair in a short amount of time. Thank you