Drew Jacobsen has always been professional and accommodating when my vehicle needs servicing.
1/28/2021
Rosalee Y. VERIFIED CUSTOMER
The service was completed under the time estimated. My service manager was absolutely professional friendly and I really enjoyed the experience, considering I was dreading the time to take it.
1/28/2021
James D. VERIFIED CUSTOMER
Always great customer service with Scott M
1/28/2021
Randy C. VERIFIED CUSTOMER
I have really good service from consultants. He gave me a great service.
Thank you.
1/28/2021
Gary W. VERIFIED CUSTOMER
Scott Monge is my go to guy. Has been for 15 years. Excellent service and support
1/28/2021
JULIE C. VERIFIED CUSTOMER
Great experience with Hassan!!
Thanks so much.????
1/27/2021
LINDA D. VERIFIED CUSTOMER
Isaac Lam is wonderful.
1/27/2021
Tammy C. VERIFIED CUSTOMER
Tim was great!
1/27/2021
James S. VERIFIED CUSTOMER
Good job by all. Tim was very professional.
1/27/2021
Luz K. VERIFIED CUSTOMER
My process went smooth. I appreciated the use of a rental during my cars repairs.
1/27/2021
Stephanie Genet. VERIFIED CUSTOMER
Had an issue that came up. My regular S/A Ronnie Crowe was unavailable, but S/A Issac took care of me quickly and with the great customer service that Ronnie always demonstrates.
1/27/2021
Raphael N. VERIFIED CUSTOMER
RGD knows Customer Service, He is the only reason I stay at South County Lexus
1/27/2021
Larry B. VERIFIED CUSTOMER
I was very clear that I wanted a complete estimate of repairs prior to giving my authorization for work to commence. This was on Friday. Evan Fryckman was asked to get a price on brake booster. He said that he would be off on Monday but he would still be communicating by text to provide updates. The only communication I received was on Tuesday informing me that repairs had been completed and that I could pick up the car by 6:00 pm. I did p/u car and as it turned out the repair did not call for power booster. But lack of communication surprised me and was not keeping with expectations or my past experiences.
1/27/2021
Allen M. VERIFIED CUSTOMER
We have moved from OC to Palm Springs then to Fallbrook over the last eight years. Throughout we have continued to bring our car home to South County for service because you guys are the best.
1/27/2021
PAUL M. VERIFIED CUSTOMER
We find your service department consistently fantastic. Kudos for their hard work!
1/27/2021
Maryam R. VERIFIED CUSTOMER
It was a good experience
1/27/2021
Lubna M. VERIFIED CUSTOMER
Hassan provided excellent customer service, very, courteous, very clear in explaining the issues and solutions.
1/27/2021
Belle T. VERIFIED CUSTOMER
SC Lexus IS tops. From sales to service to customer support they are fantastic. If I could give them 50 star ratings I would. I would never go elsewhere; why would I?
1/27/2021
Emily B. VERIFIED CUSTOMER
I came in with a low tire pressure light and had no appointment. Tim Rau helped me and went the extra mile to have the car checked and washed.
I am very pleased.